Problems in Dealing with Problems: How Breakdowns in Corrective Culture Lead to Institutional Failure
E. Julie Hald,
Alex Gillespie,
Tom W. Reader
Abstract:Although research investigating how organizational culture contributes to institutional failure has extensively conceptualized the causal factors (e.g. norms for behaving unsafely), how culture prevents such problems from being corrected is less well theorized. We synthesize theory on accidents, resilience and reliability and organizational learning to develop a conceptual model of ‘corrective culture’. This relates to distributed norms and behaviours for three interconnected elements: the detection of problem… Show more
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