“…All but one of these virtual care delivery models yielded either comparable or similar or better health or behavioral outcomes compared with in-person care or other comparators (videoconference: 4/4; telephone: 10/11; telemonitoring: 4/4; web-based: 7/7; app: 2/2). Examples of outcomes measured include emergency visits [ 51 , 84 , 85 ], hospitalization [ 51 , 61 , 84 , 85 , 93 ], quality of life [ 25 , 43 , 49 , 53 , 61 , 75 , 84 , 85 ], mortality [ 21 , 22 ], physical activity or strength [ 43 , 49 , 60 , 64 , 89 ], health literacy [ 46 , 56 , 58 , 73 , 75 , 78 , 79 , 84 , 85 , 93 ], and measures of anxiety or depression [ 47 , 53 , 61 , 66 - 70 ]. Telephone-based coaching was not effective in preventing falls but improved physical activity compared with those receiving unrelated health information [ 60 ], while a telephone-based telerehabilitation study noted worse physical activity versus waitlist control [ 48 ].…”