Preparing Students for Workplace Challenges: Introducing a Module on the ADA

Abstract

[Excerpt] This article has three specific purposes: first, to show the importance of the ADA to hospitality practitioners; second, to illustrate the need for hospitality educators to take a leading role in addressing issues regarding the employment of disabled people; and finally, to illustrate how hospitality educators can use this case method to not just discuss the substance of the law itself, but to actually involve students in issues surrounding this legislation. Only in this way will students begin to develop the strategies necessary to deal with the interpersonal implications and complexities of managing in the ADA era. This article describes the major provisions of the legislation. Then it presents a classroom module, and follows with a case that can be used to stimulate discussion in almost any management class.

The Role of Hospitality Education in Women's Career Advancement: Responses From Students, Educators, and Industry Recruiters

“…Examples of curriculum responses to societal changes include the addition of leadership (Hill & Van Hoof, 1997), ethics (Partlow & Woods, 1996), and the Americans With Disabilities Act (Fitzgerald & Brownell, 1994).…”

The Development and Implementation of a Web-Based Instructional Module for Teaching Hospitality Students to Manage and Serve Persons with Disabilities

“…How they respond to these situations will affect their performance as managers and their long-term career prospects. Several hospitality educators have commented that a necessary component of preparing hospitality students to be multicultural managers includes educating them about the Americans with Disabilities Act of 1990 (ADA) (Fitzgerald & Brownell, 1994;Gaston, 1993).…”