Predictors of satisfaction with child birth services in public hospitals in Ghana

Avortri, Gertrude Sika; Beke, Andy; Abekah‐Nkrumah, Gordon

doi:10.1108/09526861111116660

Cited by 42 publications

(38 citation statements)

References 36 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…Studies conducted in Ethiopia, Sri Lanka, Peru and Serbia ( [19]; [20]; [21]; [22]) show that only the dimension of personal interaction predicts mothers' satisfaction; however, in this study, all three dimensions predict significant mothers' satisfaction. This difference may relate to the high level of the Israeli healthcare system (ranked eighth globally in 2015 in terms of life expectancy by Bloomberg rank [24]) that cause the mother to expect high standards of the room sanitation, alternative medicine, the attitude of the service giver or the information provided to her [23].…”

Section: Dimensions Of Satisfactioncontrasting

confidence: 79%

Factor that Influence on Ultra-Orthodox Jewish Mothers’ Service Satisfaction with Obstetric Care in Israeli Public Hospitals

Moryossef¹

2020

Preprint

View full text Add to dashboard Cite

Abstract The Ultra-Orthodox sector is a uniquely conservative and closed community within Israeli society, which makes up 8-11% of the population of Israel. The Ultra-Orthodox live in separate neighborhoods that constitute closed cultural quarters with little interaction with the non-orthodox society. Within these neighborhoods, they maintain their traditional lifestyle, which adheres to strict, Torah-based Jewish law. Observance of Jewish laws and customs is closely monitored and access to the internet and the general media is limited, keeping the exposure to undesired contents at the minimum. Religious law observance includes modest dress codes, complete separation between male and female that begins in early childhood, and strong family values, including marrying young and aspiring to form a big, close-knit family unified around the traditions of the community. The men in the Ultra-Orthodox society dedicate themselves to full-time religious studies in specialized institutions (the Kollel ), while the women oversee the family income, children's education and all domestic matters. Whereas 61% of Ultra-Orthodox Jewish women are employed, only 52% of the men have a job, while the other men dedicate their time to studying the Tora. On average, an Ultra-Orthodox woman gives birth for the first time at the age of 19, and the overall fertility rate among this population is three times that of the secular population (8.5 children versus 2.9

show abstract

Section: Dimensions Of Satisfactioncontrasting

confidence: 79%

Factor that Influence on Ultra-Orthodox Jewish Mothers’ Service Satisfaction with Obstetric Care in Israeli Public Hospitals

Moryossef¹

2020

Preprint

View full text Add to dashboard Cite

show abstract

“…The demand for better interpersonal quality of care may reflect that women experience brusque and disrespectful treatment by providers in resource-constrained health systems [40, 41]. The need for effective communication and more empathetic treatment has been amply demonstrated in HIV care although the evidence on what works to ensure respectful treatment by providers is sparser [42, 43].…”

Section: Discussionmentioning

confidence: 99%

How Can the Health System Retain Women in HIV Treatment for a Lifetime? A Discrete Choice Experiment in Ethiopia and Mozambique

et al. 2016

View full text Add to dashboard Cite

IntroductionOption B+, an approach that involves provision of antiretroviral therapy (ART) to all HIV-infected pregnant women for life, is the preferred strategy for prevention of mother to child transmission of HIV. Lifelong retention in care is essential to its success. We conducted a discrete choice experiment in Ethiopia and Mozambique to identify health system characteristics preferred by HIV-infected women to promote continuity of care.MethodsWomen living with HIV and receiving care at hospitals in Oromia Region, Ethiopia and Zambézia Province, Mozambique were shown nine choice cards and asked to select one of two hypothetical health facilities, each with six varying characteristics related to the delivery of HIV services for long term treatment. Mixed logit models were used to estimate the influence of six health service attributes on choice of clinics.Results2,033 women participated in the study (response rate 97.8% in Ethiopia and 94.7% in Mozambique). Among the various attributes of structure and content of lifelong ART services, the most important attributes identified in both countries were respectful provider attitude and ability to obtain non-HIV health services during HIV-related visits. Availability of counseling support services was also a driver of choice. Facility type, i.e., hospital versus health center, was substantially less important.ConclusionsEfforts to enhance retention in HIV care and treatment for pregnant women should focus on promoting respectful care by providers and integrating access to non-HIV health services in the same visit, as well as continuing to strengthen counseling.

show abstract

“…The provision of quality healthcare in Ghana has been the major concern of the Ministry of Health (MOH) and the Ghana Health Service (GHS) since the 1990s with various health sector reforms (Sika Avortri et al, 2011). Better education, reflected in the relatively high adult literacy rate in English (35.7% in Ghana, see, GhanaStatisticalService, 2014), and increased access to the Internet and other related ICT applications has made the public more aware of and demand good quality healthcare service.…”

Section: The Study Contextmentioning

confidence: 99%

Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information

Osei-Frimpong

Wilson

Lemke

2018

Technological Forecasting and Social Change

121

View full text Add to dashboard Cite

Newcastle University ePrints -eprint.ncl.ac.uk Osei-Frimpong K, Wilson A, Lemke F. Patient co-creation activities in healthcare service delivery at the micro level: the influence of online access to healthcare information. ABSTRACTThe healthcare sector has undergone a number of transformations in recent years, partly due to recent advances in technology. This triggered our study to examine patients' desire to seek health information largely driven by increased access via the Internet and the cumulative impacts on value co-creation. We employed a sequential exploratory design involving a phenomenological approach in the qualitative phase, followed by a quantitative survey design to further our understanding of the influence of technology in co-creating value in healthcare at the micro level. Advances in technology have empowered patients to be informed, which enabled them to play an active role in clinical encounters with the doctor. The findings suggest pre-encounter information search impacts positively on improved service engagement and commitment to compliance with medical instructions. It does this by shaping the nature of interactions; enhancing provider-patient orientation; and increasing their involvement in a shared decision-making process. From a theoretical perspective, our study integrates multiple research perspectives (e.g., access to information, online information seeking and knowledge creation, healthcare consultation models, etc.) and extends research on patient integration, participation, and co-creation of value. The conceptualization of value co-creation activities in this study suggests a need for service providers to adopt delivery approaches that would effectively integrate patient resources to co-create value.

show abstract

Predictors of satisfaction with child birth services in public hospitals in Ghana

Abstract: Several studies have been conducted in Ghana on issues of health service satisfaction and quality, but this is about the first, critically looking at satisfaction with child birth services in Ghana.

Cited by 42 publications

References 36 publications

Factor that Influence on Ultra-Orthodox Jewish Mothers’ Service Satisfaction with Obstetric Care in Israeli Public Hospitals

Factor that Influence on Ultra-Orthodox Jewish Mothers’ Service Satisfaction with Obstetric Care in Israeli Public Hospitals

How Can the Health System Retain Women in HIV Treatment for a Lifetime? A Discrete Choice Experiment in Ethiopia and Mozambique

Patient co-creation activities in healthcare service delivery at the micro level: The influence of online access to healthcare information

Contact Info

Product

Resources

About