Performance Evaluation of Reverse Logistics: Opportunities for Future Research

Voigt, Derek; Filho, Nelson Casarotto; Macedo, Mayara Atherino; Braga, Thais Guerra; Rocha, Rodrigo Ulisses Garbin da

doi:10.3390/su11195291

Cited by 10 publications

(8 citation statements)

References 30 publications

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“…Assessing the performance of RLs is an important factor in managing its strategic, tactical, and operational decisions. However, measurement metric development is not an easy task because of the difficulties in operating and coordinating the flow of materials and information [83]. Therefore, it requires comprehensive knowledge of what has been done in previous research regarding the performance of RLs to obtain insight about gaps and future research.…”

Section: Performance Measuresmentioning

confidence: 99%

An Insight into Reverse Logistics with a Focus on Collection Systems

et al. 2021

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Sustainable development is now the focus of researchers and organizations worldwide. Several concepts, such as reverse logistics (RLs) and closed-loop supply chains, have been introduced to encourage sustainability in supply chains. RLs refers to the set of activities needed by consumers to collect the product used for reuse, repair, remanufacturing, recycling, or disposal of the used product. There are various processes involved in RL, and one of them is collection systems. Collection refers to a company obtaining custody of specific items. We review the literature on RLs collection systems. A bibliometric analysis was conducted to provide better insight into the field and establish any trends. Firstly, we present the classification methods used in the field, based on available review papers. Secondly, we evaluate literature from several fields that are related to either the problem setting or the technical features. Different perspectives are presented and classified. This method facilitates the identification of manuscripts related to the reader’s specific interests. Throughout the literature review, trends in measuring the performance of collection systems are identified, and directions for future research are identified and presented.

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Section: Performance Measuresmentioning

confidence: 99%

An Insight into Reverse Logistics with a Focus on Collection Systems

et al. 2021

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“…Thus, according to [67,71], the ProKnow-C methodology is generally divided into two main phases, as can be seen in Figure 1. The first phase is focused on the selection of the raw articles bank.…”

Section: Methodsmentioning

confidence: 99%

Special Employment Centres, Time Factor and Sustainable Human Resources Management in Spanish Hotel Industry: Can Corporate Social Marketing Improve the Labour Situation of People with Disabilities?

2021

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Background: Low-quality jobs, long working hours and difficult scheduling of hours have been usually reported in the hotel industry. The situation is more difficult for people with disabilities (PWD), even more in the COVID-19 crisis, especially in terms of labour inclusion (due to the labour discrimination usually suffered by this collective). Thus, Special Employment Centres (SEC) have been created in Spain to spread protected employment of PWD. Although they are improving the situation in the short term, the long-term impact developing sustainable employment is not clear. The objective of this paper is to analyze the Spanish situation, the possible differences between sheltered employment and the ordinary labour market, how SEC could be improving (or not) their labour situation in the hotel sector in the long term, and the potential of incorporating Corporate Social Marketing to overcome the problem. Methods: A content bibliographic analysis has been carried out according to the latest research about this topic, using a ProKnow-C methodology. Results: There seems to be two different groups of papers (supply and demand sides), being the supply side one (focused on HR practices about PWD inclusion and managers’ perceptions of workers with disabilities) more related to our research objective. Furthermore, few articles were found about SEC and Corporate Social Marketing in relation to this topic, highlighting the originality of this research approach. Conclusions: According to our bibliographic portfolio, the presence of labour discrimination in the regular market is more evident; and, in the long term, two opposite situations could be happening simultaneously: (a) SEC would be reinforcing the social stigma, hindering the labour situation of PWD; (b) SEC could be changing the social perspectives of clients and all society in a positive manner. Therefore, it would be necessary to go in-depth into the present subject, from an academic but also practical perspective, incorporating an innovative Corporate Social Marketing approach in order to shed new light on this issue and improving effective sustainable employment of PWD.

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“…Reverse logistics is an increasingly discussed subject both under the supply chain management literature and the environmental theme [44]. According to Rehman, Zhang & Khan, [29], the concept of reverse logistics has gained immense popularity in the recent times and it basically means the reutilization of products and materials.…”

Section: Introductionmentioning

confidence: 99%

“…The reverse logistics process consists of a series of activities required to collect an obsolete, unused, or disposal product, in order to generate revenue through recycling or resale in the secondary market, but also to guarantee environmentally correct disposal [44].…”

Section: Introductionmentioning

confidence: 99%

“…Furthermore, effective performance management is an important aspect of the reverse logistics initiative in corporations. Organizations are dealing with many uncertainties when facing their market, characterized with a high rate of return due to the expansion of portfolios and shorter life cycles of products, which generates a decisive impact on the strategies of companies [44].…”

Section: Introductionmentioning

confidence: 99%

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Information management in Reverse logistics

Jović

Schlierf

Heinen

et al. 2020

JMTS

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This paper presents an overview of challenges related to information management in reverse logistics and an overview of selected disruptive technologies (Internet of Things, Blockchain, Cloud computing and Artificial intelligence) that improve information management and information flow in the reverse logistics chain. The theoretical background of reverse logistics and selected disruptive technologies is provided. The goal of this paper is to research how information management in reverse logistics can be improved through the use of disruptive technologies. The research problem results from increased costs and insufficient prediction accuracy in the reverse logistics chain.

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Performance Evaluation of Reverse Logistics: Opportunities for Future Research

Cited by 10 publications

References 30 publications

An Insight into Reverse Logistics with a Focus on Collection Systems

An Insight into Reverse Logistics with a Focus on Collection Systems

Special Employment Centres, Time Factor and Sustainable Human Resources Management in Spanish Hotel Industry: Can Corporate Social Marketing Improve the Labour Situation of People with Disabilities?

Information management in Reverse logistics

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