“…In healthcare, queuing models have been widely used to study numerous problems (Preater, 2002;Koizumi et al, 2005;Cochran and Bharti, 2006;Green, 2006;Singh, 2006;Fomundam and Herrmann, 2007) including in disaster management, accidents and emergencies planning, inventory control, hospital waiting lists, mass dispensing and vaccination clinic planning, pharmacies with high-volume outpatient workloads, resource planning such as bed planning. For applications to transport, see Vandaele et al (2000) and Woensel and Vandaele (2007); and for telecommunications applications, see Maulik and Resnick (2003), Mehmood et al (2007), Alani and Mehmood (2009), Misra and Swain (2010) and Mehmood et al (2011). Also see Altowaijri and Mehmood (2010), which uses queuing models to evaluate the suitability of computational grids for pervasive deployment of medical applications in three different types of healthcare organisations.…”