Perception of the Selected Business Environment Aspects by Service Firms

Khan, Khurram Ajaz; Çera, Gentjan; Nétek, Václav

doi:10.29036/jots.v10i19.115

Cited by 55 publications

(30 citation statements)

References 42 publications

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“…Firms operating in Slovakia are more social responsible than those in the Czech Republic. This finding is in line with prior studies which identified some differences between the two countries in terms of business environment Khan et al, 2019;Koisova et al, 2018), or having substantial interest in entrepreneurship (Çera et al, 2018;Dvorský et al, 2019).…”

Section: Discussionsupporting

confidence: 92%

Do size and age of small and medium-sized enterprises matter in corporate social responsibility?

Çera¹,

Belás²,

Maroušek³

et al. 2020

Economics &Amp; Sociology

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The aim of this paper is to investigate whether corporate social responsibility (CSR) is affected by firm characteristics (firm age and size) or not. The study is conducted on a firm-level data collection through a questionnaire. The paper uses factor analysis to compose the CSR variable and nonparametric methods to examine the above associations in a sample size of 822 small and medium-sized enterprises (454 firms from Czech Republic and 368 firms from Slovakia). The results revealed that the CSR is not perceived similar in both countries leading to country differences. It was found no association between CSR and firm size. Hence, size do not matter in CSR for firms operating in both countries. However, firm age matters in CSR, especially for Slovak firms. Moreover, evidence showed that the older Slovak firms are less prone towards CSR. In the Czech sample, one indicator of CSR reflected positive relationship with firm age. The current study adds to the literature by offering insights on linking firm characteristics to CSR. By studying factors which influence CSR, the paper offers the possibility to better understand entrepreneurship mindset in the context of the Central Europe.

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Section: Discussionsupporting

confidence: 92%

Do size and age of small and medium-sized enterprises matter in corporate social responsibility?

Çera¹,

Belás²,

Maroušek³

et al. 2020

Economics &Amp; Sociology

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“…It is logical, although financial risk was significant in the pre-crisis era as well (e.g. the case study from Ajaz Khan et al (2019) in the SR and CR service firms, Štefko et al (2020) in the Slovak Spa Industry etc.). During a crisis, the finances take the biggest toll, given the reduction of production and sales, disruption of supply chains, change in demand structures as well as employment processes.…”

Section: Empirical Results and Discussionmentioning

confidence: 99%

The impact of the COVID-19 crisis on the perception of business risk in the SME segment

Čepel¹,

Gavurová²,

Dvorský³

et al. 2020

Journal of International Studies

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The aim of the study is to evaluate the impact of the COVID-19 crisis on entrepreneurs' attitudes towards the selected business risks in the SME segment. 1502 SMEs took part in the research, while 822 of them provided their responses regarding business risks before the COVID-19 crisis and 680 during the COVID-19 crisis in Czech and Slovak business environment. Market, financial, and personnel risks were considered by Czech SMEs as the three most significant business risks, both before and after the COVID-19 crisis. The statistically confirmed differences in SMEs' attitudes based on the time of providing responses are most apparent in the perception of financial and personnel risks. 35.7% SMEs in Czech Republic and 35.3% in Slovakia considered financial risk as one of the three most significant business risks before the COVID-19 crisis. During the crisis, it changed to 53.6% SMEs in Czech Republic and 59.7% in

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“…However, in the current scenario, businesses operate in a very complex and fluctuating environment. The business environment is a profound concern for the state and institutions to make it encouraging to boost entrepreneurship (Ajaz Khan et al, 2019). This brings different types of risk exposure internally as well as externally, and makes SME operations very challenging.…”

Section: Introductionmentioning

confidence: 99%

Significant Aspects of Managing Personnel Risk in the SME Sector

Kotásková

Belás

Bilan

et al. 2020

Management &Amp; Marketing. Challenges for the Knowledge Society

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AbstractPersonnel risk significantly affects the operation of small and medium-sized enterprises. The aim of the paper is to define and present significant factors affecting the perception of personnel risk in the SME segment, and compare the current status and development in the Czech Republic and Slovakia. The empirical research was conducted in 2020 in the SME segment in the Czech Republic and Slovakia via an online questionnaire, using a sample of 822 respondents. The obtained data were evaluated using the Chí square and Z score. Personnel risk significantly affects the SME segment and its business activities. This risk is perceived as the most significant business risk in both countries, even though its intensity is moderate and does not have a heavy negative impact on SMEs’ activities. The overall evaluation of personnel risk’s impact on SMEs’ activities is similar in both countries. The evaluation of employee turnover was relatively positive, as a considerable part of entrepreneurs stated that turnover is low and does not have a negative impact on their business. The evaluation of turnover was similar in both countries. Based on entrepreneurs’ statements, there are certain gaps in employee error rate, which affects their business. Slovak entrepreneurs provided a worse evaluation of the quality of their employees than the Czech entrepreneurs. Entrepreneurs in both countries are dissatisfied with the way their employees strive to improve their performance or how they compete among each other. The comparison based on business size and age did not yield significant differences, nor did it provide a clear trend despite the general belief presented in literature that larger enterprises have a better access to important fields of business management.

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Perception of the Selected Business Environment Aspects by Service Firms

Cited by 55 publications

References 42 publications

Do size and age of small and medium-sized enterprises matter in corporate social responsibility?

Do size and age of small and medium-sized enterprises matter in corporate social responsibility?

The impact of the COVID-19 crisis on the perception of business risk in the SME segment

Significant Aspects of Managing Personnel Risk in the SME Sector

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