Pengaruh Fee Based Income Dan Interest Income Terhadap Pendapatan Perusahaan (Studi Empiris Bank Bumn  Indonesia Periode 2010-2019)

Khotijah, Siti Afidatul; Sugiono, Agus

doi:10.31102/equilibrium.9.01.23-34

Cited by 3 publications

(2 citation statements)

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“…Hasil ini dapat dijelaskan bahwa semakin tinggi fee-based income, maka semakin tinggi ROA dari Bank swasta yang terdaftar di BEI Tbk. Hasil penelitian ini sejalan dengan penelitian (Muslich et al, 2020) (Khotijah & Sugiono, 2021) (Suardana & Kustina, 2017), namun tidak sejalan dengan (Purwanti, 2021) dan (Kholifah, 2020).…”

Section: Hipotesis 7: Pengaruh Fee-based Income Terhadap Return On Assetunclassified

Peran Fee-Based Income sebagai Mediator antara Layanan Digital Perbankan dengan Kinerja Keuangan di Bank Swasta yang Terdaftar di BEI

Simamora¹,

Waspada²

2023

j.manage.bus.rev.

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Penelitian bertujuan mengkaji pengaruh mobile banking, internet banking dan e-wallet terhadap rasio return on asset (ROA) melalui fee-based income dari layanan digital di bank swasta yang terdaftar di BEI. Tujuan dari riset ini yaitu (1) pengaruh mobile banking, internet banking dan e-wallet terhadap fee-based income (2) Menganalisis pengaruh pengaruh mobile banking, internet banking dan e-wallet terhadap ROA (3) Merumuskan implikasi manajerial untuk meningkatkan penggunaan layanan digital service di bank swasta yang terdaftar di BEI. Data dalam penelitian ini dianalisis menggunakan Structural Equation Modeling (SEM) Pls dengan jumlah 396 data dengan teknik pengambilan sampel menggunakan purposive sampling tahun 2019-2021. Indikator-indikator yang digunakan yaitu jumlah pengguna user, jumlah transaksi dan nominal transaksi. Hasil penelitian menunjukkan bahwa e-wallet berpengaruh terhadap fee-based income dan juga berpengaruh terhadap ROA. Namun baik mobile banking dan internet banking tidak memiliki pengaruh terhadap fee-based income dan ROA. Implikasi manajerial yang dapat diberikan, yaitu mempertahankan performa layanan e-wallet, meningkatkan performa layanan mobile banking dan internet banking dengan fitur teknologi dan mempromosikan layanan kepada nasabah lama dan baru di bank swasta yang terdaftar di BEI.

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Section: Hipotesis 7: Pengaruh Fee-based Income Terhadap Return On Assetunclassified

Peran Fee-Based Income sebagai Mediator antara Layanan Digital Perbankan dengan Kinerja Keuangan di Bank Swasta yang Terdaftar di BEI

Simamora¹,

Waspada²

2023

j.manage.bus.rev.

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“…The main objective of operating a banking business is to generate large profits so that the company may survive and improve its image to attract investors (Khotijah and Sugiyono, 2021). The Bank generates income through Interest Income and non-interest income (Fee Based Income/FBI).…”

Section: Introductionmentioning

confidence: 99%

The Effect of Customer Relationship Management on Customer Loyalty at PT BRI Cibinong Branch

Amel

Mulyati²,

Aminah³

2023

JM-UIKA

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The banking sector has an influence on the economy of a country. Service quality is the main requirement that determines the success of banking as a company engaged in service providers. Bank BRI Cibinong is one of BRI's branch offices in Cibinong District. The main goal of the banking business is to make enormous profits so that the company can survive. One of BRI's initiatives to cultivate long-term relationships with customers is to create customer satisfaction through responsiveness in answering customer complaints. Customer loyalty is a valuable company asset that must be maintained and is an absolute must for Bank BRI to exist and win the competition. The key performance indicator (KPI) of BRICare Cibinong Branch demonstrates that most of the customer complaints reports have not passed the 90 percent standard of assessment. The goal of this study is to analyze the factors that influence customer satisfaction through customer relationship management (CRM) and their impact on customer loyalty. Descriptive analysis and Covariance Based-Structural Equation Modeling (CB-SEM) were used as analytical methods. CRM variables including complaint handling, cross selling, technology adoption and customer appreciation have a positive impact on customer satisfaction. The complaint handling variable has the biggest coefficient value in creating customer satisfaction.

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Analisis Liabilitas dan Ekuitas terhadap Laba Operasional pada PT AlloBank Indonesia, Tbk

Talitha Afrah Rafania,

Anggraeny,

Kinanti Dara Putri

et al. 2023

JENSI

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This research was conducted with the aim of analyzing whether the Liability and Equity factors affect Operational Profit at PT.Allo Bank Indonesia. In this analysis, using a quantitative approach which uses secondary data collected from the quarterly financial reports of PT. AlloBank Indonesia, Tbk. from 2015 to 2022. The data was analyzed using descriptive analysis techniques, multiple linear regression analysis, classical assumption tests, and hypothesis testing. The results of the study show that partially Liabilities do not have a significant effect while Equity has a positive relationship and has a significant effect on Operating Income. Taken together, the Liability and Equity Variables have a significant impact on operating profit with an adjusted R square of 10.3%. However, this study has limitations on the representativeness of the secondary data which will affect the results of the analysis so that for future researchers, it is advisable to use more complete data and consider the measurement of relevant additional variables.

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Pengaruh Fee Based Income Dan Interest Income Terhadap Pendapatan Perusahaan (Studi Empiris Bank Bumn Indonesia Periode 2010-2019)

Cited by 3 publications

References 0 publications

Peran Fee-Based Income sebagai Mediator antara Layanan Digital Perbankan dengan Kinerja Keuangan di Bank Swasta yang Terdaftar di BEI

Peran Fee-Based Income sebagai Mediator antara Layanan Digital Perbankan dengan Kinerja Keuangan di Bank Swasta yang Terdaftar di BEI

The Effect of Customer Relationship Management on Customer Loyalty at PT BRI Cibinong Branch

Analisis Liabilitas dan Ekuitas terhadap Laba Operasional pada PT AlloBank Indonesia, Tbk

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