Patient satisfaction with the clinical encounter: Social psychological determinants

Factors affecting parental satisfaction in the neonatal intensive care unit

“…Moreover, they cultivate better relations with medical and nursing staff and therefore the communication is gradually improved. This finding is in line with other studies (Hargraves et al, 2001;Hsieh and Kagle, 1991;Like and Zyzanski, 1987). Another possible explanation of our finding could be the fact that men are more likely to express concerns than women who tend to worry that their baby may not be cared for appropriately if they complain.…”

Factors affecting parental satisfaction in the neonatal intensive care unit

“…Moreover, they cultivate better relations with medical and nursing staff and therefore the communication is gradually improved. This finding is in line with other studies (Hargraves et al, 2001;Hsieh and Kagle, 1991;Like and Zyzanski, 1987). Another possible explanation of our finding could be the fact that men are more likely to express concerns than women who tend to worry that their baby may not be cared for appropriately if they complain.…”

Adherence to self‐care and glycaemic control among people with insulin‐dependent diabetes mellitus

“…These findings are supported by earlier research (e.g. Like & Zyanski 1987, Cameron 1996, Wang & Fenske 1996). Social support is crucial for all people, but especially for people with diabetes (Tillotson & Smith 1996, Lo 1999).…”

Impoverished diabetic patients whose doctors facilitate their participation in medical decision making are more satisfied with their care

“…Our data are consistent with but also go beyond prior studies. Our findings support prior work showing an association between patient satisfaction and aspects of the doctor‐patient interaction, such as greater information giving, partnership building, and expression of empathy 20,44,56–61 . Our results are also consonant with the study by Degner et al, which found that patients with breast cancer experienced a substantial disparity between their preferred and attained levels of involvement in treatment decision making, 27 although that study did not test the impact of the disparity on cancer patients' satisfaction with care.…”

Factors affecting parental satisfaction in the neonatal intensive care unit

“…Moreover, they cultivate better relations with medical and nursing staff and therefore the communication is gradually improved. This finding is in line with other studies (Hargraves et al, 2001;Hsieh and Kagle, 1991;Like and Zyzanski, 1987). Another possible explanation of our finding could be the fact that men are more likely to express concerns than women who tend to worry that their baby may not be cared for appropriately if they complain.…”

Adherence to self‐care and glycaemic control among people with insulin‐dependent diabetes mellitus

“…These findings are supported by earlier research (e.g. Like & Zyanski 1987, Cameron 1996, Wang & Fenske 1996). Social support is crucial for all people, but especially for people with diabetes (Tillotson & Smith 1996, Lo 1999).…”

Impoverished diabetic patients whose doctors facilitate their participation in medical decision making are more satisfied with their care

“…Our data are consistent with but also go beyond prior studies. Our findings support prior work showing an association between patient satisfaction and aspects of the doctor‐patient interaction, such as greater information giving, partnership building, and expression of empathy 20,44,56–61 . Our results are also consonant with the study by Degner et al, which found that patients with breast cancer experienced a substantial disparity between their preferred and attained levels of involvement in treatment decision making, 27 although that study did not test the impact of the disparity on cancer patients' satisfaction with care.…”

Factors affecting parental satisfaction in the neonatal intensive care unit

“…Moreover, they cultivate better relations with medical and nursing staff and therefore the communication is gradually improved. This finding is in line with other studies (Hargraves et al, 2001;Hsieh and Kagle, 1991;Like and Zyzanski, 1987). Another possible explanation of our finding could be the fact that men are more likely to express concerns than women who tend to worry that their baby may not be cared for appropriately if they complain.…”

Adherence to self‐care and glycaemic control among people with insulin‐dependent diabetes mellitus

“…These findings are supported by earlier research (e.g. Like & Zyanski 1987, Cameron 1996, Wang & Fenske 1996). Social support is crucial for all people, but especially for people with diabetes (Tillotson & Smith 1996, Lo 1999).…”

Impoverished diabetic patients whose doctors facilitate their participation in medical decision making are more satisfied with their care

“…Our data are consistent with but also go beyond prior studies. Our findings support prior work showing an association between patient satisfaction and aspects of the doctor‐patient interaction, such as greater information giving, partnership building, and expression of empathy 20,44,56–61 . Our results are also consonant with the study by Degner et al, which found that patients with breast cancer experienced a substantial disparity between their preferred and attained levels of involvement in treatment decision making, 27 although that study did not test the impact of the disparity on cancer patients' satisfaction with care.…”