2012
DOI: 10.12927/hcq.2013.23021
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Patient Satisfaction after the Redesign of a Chemotherapy Booking Process

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“…Some publications also discuss the potential of AI for augmenting health care administration. One recent example was a scheduling program developed by a research team at the BC Cancer Agency, which was able to schedule daily chemotherapy appointments more efficiently and effectively than staff members, resulting in improved efficiencies and increased patient satisfaction [3]. The intent of this article is not to describe all the potential clinical applications of AI and will use selected examples to illustrate key points.…”
Section: Introductionmentioning
confidence: 99%
“…Some publications also discuss the potential of AI for augmenting health care administration. One recent example was a scheduling program developed by a research team at the BC Cancer Agency, which was able to schedule daily chemotherapy appointments more efficiently and effectively than staff members, resulting in improved efficiencies and increased patient satisfaction [3]. The intent of this article is not to describe all the potential clinical applications of AI and will use selected examples to illustrate key points.…”
Section: Introductionmentioning
confidence: 99%