Patient’s satisfaction with nursing care on the post-surgery of radical prostatectomy

Abstract

Objetivo: avaliar a satisfação do paciente e suas experiências vivenciadas com o cuidado de enfermagem no pós-operatório de prostatectomia radical aberta. Métodos: estudo transversal, realizado com 60 pacientes. Foram utilizados ficha de caracterização pessoal e clínica dos sujeitos e a versão brasileira do instrumento Newcastle Satisfaction with Nursing Scales. Realizada análise descritiva dos dados e de correlação das características dos pacientes com escores de satisfação e experiência do paciente. Resultados: a satisfação dos pacientes e a vivência de experiências positivas com os cuidados de enfermagem no período pós-operatório foram relacionados principalmente ao papel educacional da equipe de enfermagem, habilidade de comunicação e respeito a privacidade. Pacientes que com hospitalização prévia em outra instituição apresentaram nível de satisfação maior comparado aos que não tiveram hospitalização anterior. Conclusão: pacientes submetidos à prostatectomia radical aberta vivenciaram experiências positivas e demostraram alto nível de satisfação com o cuidado de enfermagem. Descritores: Satisfação do Paciente; Cuidados de Enfermagem; Prostatectomia. Objective: to evaluate the satisfaction of patient and his experiences with nursing care in the post-surgery of open radical prostatectomy. Methods: cross sectional study carried out with 60 patients. It was used a form with personal and clinical characterization of subjects and the Brazilian version of instrument Newcastle Satisfaction with Nursing Scales. It was used descriptive analysis of data and of correlation of the patient's characteristics with satisfaction scores and patient experience. Results: the patients' satisfaction and experience of positives experiences with nursing care in the post-surgery period was related mainly to educational role of the nursing team, communication skill and respect to privacy. Patients with previous hospitalization in other institution showed higher satisfaction level compared with those that not have previous hospitalization. Conclusion: patients submitted to open radical prostatectomy had positives experiences and demonstrated higher level of satisfaction with nursing care.

User satisfaction with nursing care in the hospital environment / Satisfação dos usuários com os cuidados de enfermagem no ambiente hospitalar

“…Thus, satisfaction is considered an important indicator of health service quality and the nursing team needs more and more to have knowledge of the factors that impact the perception of the patient about the care offered. 2 The performance of the nurse is important to improve satisfaction because by reconfiguring the care directed to the user, it can lead to the production of an assistance where the desires of the user are noted beyond the purely biological needs. 3 The aim is excellence of care, through the provision of health services that can meet the needs and desires, attracting and faithfulness to all users, whether visitors, patients or companions.…”

Satisfaction of elderly patients undergoing orthopedic surgery in terms of nursing care and affecting factors

“…Ozsaker et al [32] reported in their study that the care for privacy was a condition that created high satisfaction in surgical patients. Marcelina et al [33] found that patients who undergoing radical prostatectomy were highly satisfied with their privacy. In the study conducted by Yanmıs [34] it was highly welcomed that nurses were aware of the requirements of urology patients.…”

Analysis of sociodemographic and clinical factors determining experience and satisfaction with nursing care among cardiosurgical unit patients

“…Similarly, the information passed to a patient and their families, in an intensive care unit, after elective cardiac surgery, was related to higher satisfaction with nursing care [37]. The research among patients after radical prostatectomy showed that positive experience and satisfaction might be linked to the educational role of nursing staff, their communicational skills, and respect for privacy [38].…”