DOI: 10.24251/hicss.2017.678
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Abstract: Abstract-Consumer healthcare information plays a critical role in informing patients who participate in or make healthcare decisions for themselves without direct supervision of a healthcare professional. One such example is the choice of facility for acute care, prototypically between a fully equipped emergency care department (ED) at a hospital and a more convenient but less capable urgent care (UC) or retail clinic. We model a strategic patient making this decision taking into account the limited medical i…

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