Past, Present, and Future of Digital Government: Insights From Chinese Practices

Abstract

In the digital age, the progression of digital government models presents a nuanced problem that this study meticulously investigates. Contextually, the inception of digital government in China has transpired through three distinct phases, each marked by a characteristic emphasis: technology-oriented, mutual transparency-oriented, and people-oriented. The analysis underscores a critical shift in emphasis across these stages, from an initial concentration on technological deployment to a present focus on mutual transparency and citizen engagement. Despite the evident progress, an issue emerges around capturing and articulating these stages with precision and objectivity. In response to this problem, this study undertakes an in-depth examination of case studies pertinent to each phase, which unravels insights into their defining characteristics. The findings indicate a potential trajectory towards a digital government model that further accentuates public participation. The aim of this study is to deepen the comprehension of the evolution of digital government in China and to shed light on its potential future trajectory, thereby contributing significantly to the dialogue around policy formulation and the future development of digital governance.