2018
DOI: 10.1007/978-3-319-96080-7_15
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Abstract: Currently, many service organizations encounter challenges that set new requirements for management: individual employees face changes to worksites, job tasks, and work communities while there is a simultaneous decrease in recruitment and increase in the average age of employees. Both physical and psychosocial burdens caused by these factors can lower the work ability and productivity of the employees. The aim of this study was to find solutions for the management of these load factors in workplaces where stak… Show more

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