DOI: 10.24251/hicss.2018.300
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Abstract: AbstractCo-creation has mostly been studied in the context of a single firm and in dyadic relationships, but much less in environments with multiple parties. In this article, we focus on open IT-based co-creation -a phenomenon at the intersection of co-creation, open innovation, and platform literature -and the organizational capabilities required to get the most out of it. We do this by investigating the revelatory case of a public employment service that opened internal IT services through co-creation with …

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