Online news media reports on empirical business research: An exploratory thematic analysis in the knowledge mobilization of business information

Berry, Alison; Simmons, Shawna

doi:10.1177/0266382119831176

Cited by 3 publications

(4 citation statements)

References 16 publications

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“…For example several news articles were sourced from The Economic Times which is amongst the top three English business dailies worldwide. News articles are credible data sources, and more studies are utilising “the thematic analysis of text” from online news reports (Berry and Simmons, 2019). Reputable databases like Emerald, Elsevier, and Science Direct were used to search for journal papers.…”

Section: Methodsmentioning

confidence: 99%

Enemies to frenemies: coopetition between online and offline retailers amidst crises

Halan

Singh

2023

IJRDM

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PurposeThis study explores coopetition opportunities between e-tailers and brick-and-mortar (BM) retailers and provides a conceptual framework. These opportunities may be triggered by events such as social distancing causing crises (SDCC).Design/methodology/approachA grounded theory based approach was used wherein 119 news articles and 48 academic papers are the main sources of data to analyse the real-world responses. A typical qualitative methodology, including open and axial coding, was used. To further analyse the insights obtained, six in-depth interviews were conducted.FindingsNon-customer-interfacing-based coopetition, such as small BM stores serving as e-marketplace sellers and customer-interfacing-based coopetition, such as large BM stores serving as showrooms, are some potential coopetition opportunities.Research limitations/implicationsThe majority of the available studies dwell more on offline retailers developing online channels. This study investigates the opposite situation and conceptualises a new understanding of how e-tailers and BM retailers can work together more harmoniously. This study can be used as a springboard by academicians for future research on a larger scale. Five research propositions are offered that can guide hypothesis generation. Development of case studies and consulting services for the industry are the other research opportunities.Practical implicationsSocial distancing as a measure may vanish from the world with time; however, social distancing's implications are still pertinent given that new diseases, including new variants of pandemic potential, could continue to emerge. The study puts forward propositions based on theoretical dimensions and second-order themes derived from first-order categories. These propositions are about the drivers of coopetition and the opportunities with both large and small BM stores that e-tailers can leverage during a crisis, given that launching e-tailers' own BM stores demands large investments. This study has social and economic implications too.Originality/valueThis study investigates coopetition, an important trend but lacking adequate research. Whilst only few studies examine coopetition from a crises' perspective, this study investigates develops a new understanding of coopetition opportunities between e-tailers and BM retailers. This study adds to the scarce literature how such opportunities may be triggered by events such as SDCC.

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Section: Methodsmentioning

confidence: 99%

Enemies to frenemies: coopetition between online and offline retailers amidst crises

Halan

Singh

2023

IJRDM

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“…Textual analysis has gained prominence for extracting the richness of descriptive media texts (Santos, 2006;Hall, 1995). An increasing number of studies are based on, or otherwise include, the thematic analysis of text from various media, including newspapers (Le and Phi, 2020;Liu and Pennington-Gray, 2015;Pitkanen, 2011), magazines (Walters, 2016), travel blogs (Anaya and Lehto, 2020) and online news reports (Berry and Simmons, 2019;Poria et al, 2014;Seo et al, 2018). In this study, relevant articles were first identified via Baidu and Google, respectively, the most influential search engines in Chinese and English, using cognate keywords and terms including "five-star hotels/luxury hotels in China," "economic recession/slowdown," "challenging/difficult times/pressure," "anti-corruption," "competition/competitive," "adaptive/coping strategies/measures" and "productivity."…”

Section: Methodsmentioning

confidence: 99%

Adapt to not just survive but thrive: resilience strategies of five-star hotels at difficult times

Shi

Weaver

et al. 2021

IJCHM

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Purpose This research aims to explore the strategies and tactics taken by five-star hotels to create and sustain competitiveness at difficult times, the role of innovation among the initiatives taken and the factors that influence managers’ decision in selection of coping measures. Design/methodology/approach The research was conducted in two stages. The first stage focused on textual analysis of online news reports on luxury hotels’ coping strategies taken between 2013 and 2018. At the second stage, expert interviews were carried out with 25 managers of five-star hotels to obtain richer information of hotels’ responsive measures. The qualitative data were analyzed by thematic analysis. Findings The results revealed that five-star hotels in China made adjustment in physical resource management, human resource management, marketing mix, operation process and external relations to maintain competitiveness during difficult times. A model of hotel resilience was developed based on the findings. Innovation was imbedded in the responsive measures throughout these areas. Managers’ selection of coping measures was affected by the hotel’s organizational culture, location, brand image and competitors. Practical implications The model of hotel resilience serves as a useful reference to plan and select strategies and tactics to respond to similar external challenges. Hotel managers are recommended to embrace a variety of innovations directed at both internal management and customer service during challenging times. Originality/value To the best of the authors’ knowledge, this study is the first empirical research that systematically examines the measures taken by hotels during critical times to maintain competitiveness, linking these to contemporary post-Fordist operational trends.

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“…Thematic analysis has been applied to a range of studies in the context of social issues and environments (Mughal et al, 2018;Sheiner and Lahav, 2020;Tomkins and Nicholds, 2017;Magrath, 2017;Waller et al, 2020). It has specifically been applied to organisational knowledge management and education (Berry and Simmons, 2019;Calvard, 2016;Millar and Price, 2018). However, despite its popularity, researchers are divided as to its effectiveness and often choose quantitative approaches as alternatives.…”

Section: Contextualising Thematic Analysismentioning

confidence: 99%

“…However, the method has come under criticism for its limited underpinnings and effectiveness and some researchers are unsure how to apply thematic analysis effectively to make sense of qualitative data (White et al, 2012;Tomkins and Nicholds, 2017). The method has been applied within various studies (Dark and Carter, 2019; Thematic analysis without paradox Kitchen, 2013;Mughal et al, 2018;Naeem, 2020;Magrath, 2017;Berry and Simmons, 2019;Calvard, 2016;Millar and Price, 2018). Misgivings about thematic analysis are often based on inadequate understanding of its methods and how researchers' insights can be accommodated within a phenomenological framework (Ho, Chiang and Leung, 2017).…”

Section: Introductionmentioning

confidence: 99%

Thematic analysis without paradox: sensemaking and context

Ozuem

Willis

Howell

2022

QMR

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Purpose In this paper, the authors underpin thematic analysis with a philosophical and methodological dimension and present a nuanced perspective on the application of thematic analysis in a data-driven context. Thematic analysis is a widely used qualitative analytic method; it is perceived as a transparent approach that offers single meaning. However, through Husserlian descriptive phenomenology, this paper aims to examine issues regarding subject/object and multidimensional meanings and realities. Design/methodology/approach In most extant studies, thematic analysis has become a prescriptive approach. This emerging qualitative approach has been applied to a range of studies on social and organisational issues, knowledge management and education. However, despite its wide usage, researchers are divided as to its effectiveness. Many choose quantitative approaches as an alternative, and some disagree as to what counts as the definitive framework and process for thematic analysis. Consequently, the authors provide a level of validity for thematic analysis through emphasising a specific methodological approach based on ontological and epistemological positions. Findings Contrary to the common mantra from contemporary qualitative researchers who claim thematic analysis is often based on a static and enduring approach, the current paper highlights the dynamic nature of a thematic analytic approach and offers a deeper understanding of the ways in which researchers can use the right approach to understand the emerging complex data context. Originality/value Several insights regarding the literature on thematic analysis were identified, including the current conceptualisation of thematic analysis as a dynamic approach. Understanding thematic analysis through phenomenology provides a basis on which to undertake a whole range of inclusive approaches that were previously undifferentiated from a quantitative perspective.

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Online news media reports on empirical business research: An exploratory thematic analysis in the knowledge mobilization of business information

Cited by 3 publications

References 16 publications

Enemies to frenemies: coopetition between online and offline retailers amidst crises

Enemies to frenemies: coopetition between online and offline retailers amidst crises

Adapt to not just survive but thrive: resilience strategies of five-star hotels at difficult times

Thematic analysis without paradox: sensemaking and context

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