DOI: 10.24251/hicss.2018.316
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Abstract: A smart city is a dynamic living system that contains hard (unchanging) and soft (changing) parts that each involve the implementation of respective technologies. Prior research has focused on infrastructure, technology, and social components when discussing smart city structure. In this paper, we explore key elements within the soft aspects of smart city initiatives enabling the organization of a dynamic structure. To do so, we focus on human behavior, which we illustrate by analyzing online activities in two…

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