Notice of Retraction: Unraveling the different effects of quality and human resource management aspectson organizational performance

Abstract

This study examined the relationship between quality and human resource management (HRM) aspects on organizational performance (OP). The study also determined the effects of quality and management aspects on OP. Consequently it assessed the different effects of quality and human resource management aspects on OP. Data of the study was collected from a sample of 200 management staff of Malaysian manufacturing companies. The study found that all of the quality and HRM aspects were related to OP. The study also revealed that quality and HRM aspects have significantly contributed to OP. Finally, the study found that HRM aspects had more effects than quality aspects on OP. The findings indicated that quality and HRM aspects have significantly enhanced the organizational performance with HRM aspects emerged as a key predictor in strengthening organizational performance as compared to quality aspects. Findings, implications, recommendations and future research from this study are discussed.

Assessing the Contribution of Human Capital on Business Performance

“…This is in line with the findings of this study which indicated that attitudinal aspect has emerged as the second most important factor in enhancing business performance. This is among the required human capital aspects in Malaysian logistics companies [2]- [4] and [9] Findings of this study are in tandem of previous studies [9], [28], [44] and [45]. The results of the study also are able to validate the applicability of RBV theory which explains the importance of resources (human capital) to create competitive advantage and increase business performance in logistics companies.…”