1997
DOI: 10.1002/(sici)1099-1603(199712)3:4<283::aid-pth82>3.0.co;2-r
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New product development in the UK tour-operating industry
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Cited by 10 publications
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“…The key research aims are therefore to determine which factors are currently encouraging or limiting tour operators to be more responsible and then to establish if these factors are likely to become more or less pressing in the future. LITERATURE REVIEW Jones et al (1997) estimated that there are approximately twelve million overseas package holidays sold each year in the UK, of which about 60% are controlled by the top five tour operators (Klemm & Parkinson, 1999). Further, an attempted takeover bid would have increased the industrial concentration to just four had it 4 not been for intervention by the European Union (EU).…”
Section: Introductionmentioning
confidence: 99%
“…The key research aims are therefore to determine which factors are currently encouraging or limiting tour operators to be more responsible and then to establish if these factors are likely to become more or less pressing in the future. LITERATURE REVIEW Jones et al (1997) estimated that there are approximately twelve million overseas package holidays sold each year in the UK, of which about 60% are controlled by the top five tour operators (Klemm & Parkinson, 1999). Further, an attempted takeover bid would have increased the industrial concentration to just four had it 4 not been for intervention by the European Union (EU).…”
Section: Introductionmentioning
confidence: 99%
“…This model indicates the unique conditions prevailing in service industries, because it places more emphasis on user and employee involvement and interaction during the development process. Jones (1996), based on research in the fast food sector (Wan and Jones 1993), flight catering (Jones 1995) and tourism operations (Jones et al 1997), proposed that the 15-stage process, shown in Figure 14.1, is highly contingent. It should be thought of as a checklist of options rather than as a rigid script to follow.…”
Section: • • •mentioning
confidence: 99%
