Multi-agent based intelligent virtual training system

Cai, Linqin; Mei, Tao; Sun, Yining

doi:10.1109/wcica.2008.4594519

Cited by 2 publications

(1 citation statement)

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“…Some recent work focuses on the shared mental models among system users and the system interfaces, with the applications being in the domains of virtual team performance and virtual decision-making (Cai, Mei, & Sun, 2008;Hanna & Richards, 2015;Harbers, van den Bosch, & Meyer, 2009). For example, when the collaborating human and intelligent virtual agents had matching personality traits, they were better able to contribute to the development of a shared mental model and eventually had better team performance (Hanna & Richards, 2015).…”

Section: Mental Models-the Link Between Cmc Technology and Behaviormentioning

confidence: 99%

Users' mental models forcomputer‐mediatedcommunication: Theorizing emerging technology and behavior ineHealthapplications

Lee

Malcein

2020

Human Behav and Emerg Tech

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This theoretical review focuses on defining users' mental models in modern computermediated communication (CMC) where users interact with intelligent virtual agents. The proposed framework integrates relevant literature in CMC, human-computer interaction, social behavior, and mental models and illustrates the relationship between emerging technology and user behaviors. Using an eHealth context, the framework outlines the initiating (user knowledge and intentions) and mediating (virtual agent representations, context, perceived agency, interactions, and limitations) factors for the development of users' mental models and the process for calibration and behavioral modification upon prolonged use. This framework is expected to be applied to other domain applications and to complement theoretical models that focus on the technological side of human-agent interaction. Better understanding of users' mental models will lead to the timely design and evaluation of intelligent systems and the redefinition of the roles for humans as we embrace more emerging and innovative technologies.

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Section: Mental Models-the Link Between Cmc Technology and Behaviormentioning

confidence: 99%