volume 18, issue 2, P1-13 2014
DOI: 10.1108/mbe-10-2012-0052
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Bruce Gurd, Panayiotis Ifandoudas

Abstract: Purpose – The aim of this paper is to demonstrate how agility as a central focus of an organization can be achieved through a modified balanced scorecard (BSC) system. Design/methodology/approach – An action research approach in a single organization is used to investigate the practicality and usefulness of an agility-focused BSC. Findings – While the theory of con…

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