Modeling the Determinants Affecting Consumers’ Acceptance and Use of Information and Communications Technology

Abstract

Understanding individual acceptance and use of Information and Communication Technology (ICT) is one of the most mature streams of information systems research. In Information Technology and Information System research, numerous theories are used to understand users’ adoption of new technologies. Various models were developed including the Innovation Diffusion Theory, Theory of Reasoned Action, Theory of Planned Behavior, Technology Acceptance Model, and recently, the Unified Theory of Acceptance and Use of Technology. Each of these models has sought to identify the factors which influence consumers’ intention or actual use of information technology. This research composes a new hybrid theoretical framework to identify the factors affecting the acceptance and use of Mobile Internet -as an ICT application- in a consumer context. The proposed model incorporates eight constructs: Performance Expectancy, Effort Expectancy, Facilitating Conditions, Social Influences, Perceived Value, Perceived Playfulness, Attention Focus, and Behavioral intention. Individual differences—namely, age, gender, education, income, and experience are moderating the effects of these constructs on behavioral intention and technology use.

E-wallet: factors influencing user acceptance towards cashless society in Malaysia among public universities

“…Thus, it is more suitable to understand studies that are mostly affected by human factors [29]. UTAUT model is adapted from [27,[30][31][32][33][34][35][36] as guidelines in identifying key factors that influence the acceptance of e-wallet towards a cashless society in Malaysia. The proposed research model consists of seven 7 The hypothesis is an assumption made in the study and may differ from actual results after data collection and analysis.…”

A Review on TAM and TOE Framework Progression and How These Models Integrate

“…Davis then continued with his research by relying on prior work done by [11] on the Theory of Reasoned Action. The refined model of Davis can be seen in Figure 2.…”

“…In Figure 2, [11] propose that user motivation can be described by three factors: Perceived Ease of Use, Perceived Usefulness, and Attitude Towards Using the systems [1]. As per the [9] Davis model, TAM hypothesized that attitude towards the system is a considerable factor whether used or rejected by the user.…”

“…In 1996 two types of perceived usefulness namely near-term and long-term were added [2]. In 2000, two new constructs were added to TAM namely perceived entertainment value and perceived presentation attractiveness, [11] was the scholar for this addition. Peer influence was then combined with TAM in 2002 by [3,7].…”

Anteseden Mobile Banking Adoption

“…Adopsi teknologi merupakan penggunaan dan penerimaan dari teknologi baru atau produk baru (Alwahaishi & Snášel, 2013). Adopsi teknologi merupakan tahapan dari memilih teknologi untuk digunakan oleh individu atau organisasi (Sharma & Mishra, 2014).…”