DOI: 10.20396/rbi.v20i00.8661362
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Abstract: Identifying and measuring innovation at airports becomes necessary not only to point out theelements of its management or infrastructure to be improved, but also to raise opportunities for innovation, with the aim to collaborate for the best efficiency of air transport. In this sense, this study concerns innovation management applied to airports given the limitations in the state of the art related to measuring innovation in this type of organization. The integrated perception of different airport stakeholders… Show more

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