Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19

Toubøl, Jonas; Carlsen, Hjalmar Bang; Nielsen, Marius; Brincker, Benedikte

doi:10.1080/14719037.2021.2018847

Cited by 11 publications

(4 citation statements)

References 58 publications

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“…This study identified a broader range of contextual factors influencing PSM's evolution by exploring the constraining conditions and their impacts on frontline healthcare workers' PSM. Several previous studies have demonstrated that PSM is stable over time (e.g., Jeong et al, 2022;Toubøl et al, 2022;van Loon et al, 2020). The results of this study differ from previous studies by demonstrating changes in PSM over time in 44% of respondents.…”

Section: Discussioncontrasting

confidence: 99%

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Exploring Profiles of Public Service Motivation Among Frontline Healthcare Workers During the COVID-19 Pandemic

Morin,

Talbot

2024

Public Administration Quarterly

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Since the beginning of 2020, the COVID-19 pandemic has placed additional pressure on the supply of healthcare services. This study aims to explore profiles of public service motivation among healthcare workers during a pandemic. A total of 318 questionnaires were completed for two measurement times (T1, n = 171 and T2, n = 147). The study’s mixed-method design identified three profiles: (1) The devoted, (2) the disenchanted, and (3) the limited self-sacrificing. Results also revealed three main factors that may affect motivation in healthcare workers during the COVID-19 pandemic: (1) valorization, (2) leadership, and (3) job design. This study contributes to a better understanding of the organizational and human issues of motivation for public service during a pandemic.

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Section: Discussioncontrasting

confidence: 99%

“…The results of this study differ from previous studies by demonstrating changes in PSM over time in 44% of respondents. This study highlights variability among individuals that previous studies have done little to explore and that the cluster approach provides insight into (e.g., Toubøl et al, 2022; Zhang et al, 2022).…”

Section: Discussionmentioning

confidence: 79%

Exploring Profiles of Public Service Motivation Among Frontline Healthcare Workers During the COVID-19 Pandemic

Morin,

Talbot

2024

Public Administration Quarterly

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“…This dropout rate is consistent with other similar studies conducted during the COVID-19 pandemic (Sevelius et al 2020 ). Throughout the data collection process, the personal circumstances of individuals often changed rapidly, as did their motivation to engage with mutual aid group activities in general, following trends observed in other countries like Denmark where volunteer engagement declined as lockdowns lifted and people’s perceived responsibility to their communities decreased (Toubøl et al 2022 ). This meant data from some individuals were captured over a couple of days, while others who were more engaged were able to spread their time across the three months.…”

Section: Methodsmentioning

confidence: 99%

Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial?

Rendall

Curtin

Roy

et al. 2022

Public Management Review

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This research explores ways public service ecosystems developed during the COVID-19 pandemic, focusing on relationships between community-led mutual aid groups and the state. Data were collected through in-depth interviews, focus groups, and mobile ethnographic methods with 30 participants from the public sector and three mutual aid groups across Scotland. We show how relationships between mutual aid groups and the state – whether complementary, supplementary, or adversarial – shifted over the course of the pandemic. Our findings add nuance to understandings that presuppose mutual aid as antagonistic, highlighting ways that mutual aid groups may be brought into existing public service ecosystems.

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“…The classification and connotation of volunteer motivation have also been complemented with a wider scope of the research field and continuous changes. For instance, owing to the impact of COVID-19, the sense of community responsibility has become an important source of motivation (Toubøl et al, 2022). Kifle Mekonen and Adarkwah (2021) studied the motivation of an exclusive group of postgraduate international students in China who participated in voluntary services during the COVID-19 crisis.…”

Section: Literature Reviewmentioning

confidence: 99%

Knowledge Mapping of Volunteer Motivation: A Bibliometric Analysis and Cross-Cultural Comparative Study

Chen

Tang

2022

Front. Psychol.

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Volunteers play an indispensable role in several major events and activities. The purpose of this study is to review studies on volunteer motivation from 2000 to 2021 and to discover the development trends in this field. The Web of Science Core Collection is the main literature data resource, from which 162 papers on volunteer motivation published in the SSCI were selected. Using two visualization analysis tools, CiteSpace and VOSviewer, this study conducts bibliometric analysis and systematic review from multiple dimensions, identifying the authors, countries, institutions, and journals with high productivity in this field. Additionally, we explored highly cited papers, authors, and journals in this field. This study aims to find the research hotspots and theoretical basis through co-occurrence analysis and cluster analysis of keywords and explore the evolution through the time zone map drawn with CiteSpace. Moreover, we focus on the influence of Chinese and Western cultures (represented by China and the United States) on volunteer motivation. It was found that Chinese volunteers were more affected by collectivism, whereas American volunteers were more affected by individualism. The conclusion of this study constructs a clear framework for research on volunteer motivation, which provides researchers with a deeper and thorough understanding of the connotation of volunteer motivation, providing guidance and support for future research in this field.

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Mobilizing to take responsibility: exploring the relationship between Sense of Community Responsibility (SOC-R), Public Service Motivation (PSM) and public service resilience during Covid-19

Cited by 11 publications

References 58 publications

Exploring Profiles of Public Service Motivation Among Frontline Healthcare Workers During the COVID-19 Pandemic

Exploring Profiles of Public Service Motivation Among Frontline Healthcare Workers During the COVID-19 Pandemic

Relationships between community-led mutual aid groups and the state during the COVID-19 pandemic: complementary, supplementary, or adversarial?

Knowledge Mapping of Volunteer Motivation: A Bibliometric Analysis and Cross-Cultural Comparative Study

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