Mobile shopping continuance intentions of expats in China: influence of structural assurance and the stay duration

Hanif, Muhammad Shehzad; Shao, Yufeng; Hanif, Muhammad Imran; Afzal, Farman

doi:10.1504/ijmc.2022.125421

Cited by 6 publications

(6 citation statements)

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“…In addition, the present study's results do not concur with the studies by Alalwan et al (2017) and Moorthy et al (2019) who found a significant relationship between PV and BI. This study also disagrees with Hanif et al (2022) who stated that trust is likely to increase BI. The finding of this study further does not agree with Arain et al (2019) who purported that if users are comfortable using technology, they are likely to continue using it in the future.…”

Section: Data Analysis and Resultscontrasting

confidence: 99%

“…Pérez-Macías et al (2019) purported that trust levels have increased over time in face-to-face learning because of the benevolence and integrity of the system. This study argues that in the post-COVID-19 context, students will most likely increase their BI if they trust the available technological support systems (Hanif et al, 2022) in face-to-face study modes. It is, thus, hypothesized that:…”

Section: Price Valuementioning

confidence: 96%

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A new contextual and comprehensive application of the UTAUT2 model post‐COVID‐19 pandemic in higher education

Narayan

Naidu

2023

Higher Education Quarterly

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This study examines tertiary students' behavioural intention to resume face‐to‐face mode of study, post‐COVID‐19. A modified UTAUT2 model of nine factors and a moderator is used to investigate the impact of these factors on developing country's tertiary students' behavioural intention. The influence of these students' behavioural intention on se behaviour is also examined. Using a quantitative research approach, data were gathered from 419 students at a regional university using convenience sampling technique. Data were analysed to test and validate the proposed model using covariance‐based structural equation modelling. The study's findings reveal significant positive relationships between social influence, hedonic motivation, facilitating conditions, commitment, behavioural intention and use behaviour. However, it did not find performance expectancy, effort expectancy, price value, trust and comfortability, reporting any significant positive influence on behavioural intentions. Additionally, the moderating analysis shows that COVID‐19 fear did not moderate or strengthen the association between behavioural intentions and use behaviour, given the insignificant interaction effect of COVID‐19 fear. This study provides novelty in the contextual application of the modified UTAUT2 model, post‐COVID‐19. The addition of three additional constructs (trust, commitment and comfortability) has further improved the predictive power of the model. Lastly, the new construct that emerged in recent literature, COVID‐19 fear, has been tested for the first time within the UTAUT2 model as a moderator between behavioural intentions and use behaviour. In terms of practical implications, this study first adds to the current literature on higher education, after the COVID‐19 situation, being useful to education scholars. Second, it also offers specific suggestions to educational institutions and policymakers who fund universities. Such suggestions include: involving students' families in orientation and open day events, featuring family and friend support in promotional activities, upgrading facilities, including more teaching and learning sessions with team‐based assessments, encouraging comfortable interactions and continuously practising COVID‐19 safety protocols.

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Section: Data Analysis and Resultscontrasting

confidence: 99%

Section: Price Valuementioning

confidence: 96%

A new contextual and comprehensive application of the UTAUT2 model post‐COVID‐19 pandemic in higher education

Narayan

Naidu

2023

Higher Education Quarterly

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“…Table 3 displays reliability measures and factor loadings along with composite reliability and AVE measures for convergent validity as per recommendations in literature (Hanif, Yunfei, et al, 2021; Rasoolimanesh et al, 2017).…”

Section: Analysis and Resultsmentioning

confidence: 99%

“…The role of habit or addiction is an established construct in the IS literature. Researchers have extensively observed the habit of internet usage as an influential factor in driving the adoption intention or continuance intentions to engage in mobile shopping activities (Hanif, Yunfei, et al, 2021). Excessive use of the smartphone as a habit is known to cause distraction and therefore would lead to cyberslacking intentions as pointed out by (Akbulut et al, 2017).…”

Section: Habitmentioning

confidence: 99%

What leads to cyberslacking intentions among students in Pakistan: An enhanced theory of planned behavior perspective

Hanif

Hamid

Khurshid

et al. 2022

E J Info Sys Dev Countries

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Cyberslacking or nonproductive activity in the classroom environment is one of the key problems that academicians face today. This study aims to investigate various determinants of cyberslacking attitudes and intentions among students enrolled in higher education institutions in Pakistan to bridge the gap in the literature about the limited understanding of cyberslacking behaviors of students in the developing world. Structural equation modeling (SEM) technique was employed to analyze the relationships between determinants of cyberslacking attitude and intention based on the survey data collected from 403 students. Results suggest that lack of attention, apathy to course material, and student consumerism significantly contribute to cyberslacking attitudes among these students while attitude and student escapism drive the cyberslacking intentions. Perceived threat and habit fail to show any significant influence lending useful implications for the academicians and researchers. The research is concluded with limitations guiding future research direction.

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“…Though the growth of e-commerce trading volume both in developed as well as developing worlds is rapidly increasing, however, sales within the e-commerce marketplace are hugely associated with a higher product return rate (Hanif et al, 2021;Mollenkopf et al, 2007), triggering a critical challenge for e-commerce sites when young buyers' demand return policy, product return management, return convenience, additional transportation costs and product recovery activities for receiving damaged or in different product as per placed order (Wang et al, 2019;Ambilkar et al, 2022). It has been researched that well-managed product return policies enrich customer satisfaction and develop a trust factor for both e-tailers and buyers (Tax et al, 1998;Wang et al, 2019).…”

Section: Introductionmentioning

confidence: 99%

Influence of return convenience on young buyers’ repurchase intentions

Ahmed,

Huma,

Ali

2023

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Purpose With the growth in online purchasing, the return of distressed shipments also increased. The return experience of the online shopper has a huge impact on their next purchase decision-making. This explanatory research aims to identify and empirically explain factors related to the online buyer’s return experience that influence the repurchase intention of young buyers. Design/methodology/approach Primary data were collected from 235 active online young buyers who have experienced returning the goods through a structured questionnaire. Structural equation modeling is used for analyzing the data. Findings This study reveals that an online return policy leniency strongly supports service recovery quality, expected return convenience, buyer trust and satisfaction, which lead to repurchase intentions. Moreover, return satisfaction positively impacts repurchase intention while mediating young buyer trust. Originality/value This study is one of the few relevant pieces of research that would benefit e-tailers to improve their product return policy and compel young buyers’ intention to make a repeat purchase.

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Mobile shopping continuance intentions of expats in China: influence of structural assurance and the stay duration

Cited by 6 publications

References 0 publications

A new contextual and comprehensive application of the UTAUT2 model post‐COVID‐19 pandemic in higher education

A new contextual and comprehensive application of the UTAUT2 model post‐COVID‐19 pandemic in higher education

What leads to cyberslacking intentions among students in Pakistan: An enhanced theory of planned behavior perspective

Influence of return convenience on young buyers’ repurchase intentions

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