Mixed-methods approach to investigating the diffusion of FinTech services: enriching the applicability of TOE and UTAUT models
Mohamed Bouteraa
Abstract:Purpose
The rapid global use of Financial Technology (FinTech), an innovative and advanced technology, is leading to the replacement of traditional financial services. Despite this, consumers in the United Arab Emirates are still not accepting FinTech services as anticipated. This study aims to investigate the barriers preventing consumers from using FinTech services in the banking industry based on the technology-organisation-environment (TOE) framework and anchored by the unified theory of acceptance and use… Show more
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