Meta-design: A Framework for the Future of End-User Development

Fischer, Gerhard; Giaccardi, Elisa

doi:10.1007/1-4020-5386-x_19

Cited by 254 publications

(167 citation statements)

References 32 publications

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“… meta-design: empowers people to act as active contributors engaging in knowledge and tool creation [Fischer & Giaccardi, 2006];  cultures of participation: provide all people with the means to participate and to contribute actively in personally meaningful problems [Fischer, 2011]; and  social creativity: distances, diversity, and emergence are important sources for social creativity and provide foundations for mutual learning when the answer is not known . Meta-Design.…”

Section: Learning When the Answer Is Not Knownmentioning

confidence: 99%

“…Meta-Design. Meta-Design [Fischer & Giaccardi, 2006] is focused on "design for designers." Meta-design is grounded in the basic assumption that highly creative owners of personally meaningful problems struggle and learn tools that are useful to them, rather than believing in the alternative of "ease-of-use," which limits them to preprogrammed features [National-Research-Council, 2003].…”

Section: Learning When the Answer Is Not Knownmentioning

confidence: 99%

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A Conceptual Framework for Computer-Supported Collaborative Learning at Work

Fischer

2013

Computer-Supported Collaborative Learning at the Workplace

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This paper identifies challenges for Computer-Supported Collaborative Learning at Work (CSCL@Work) by arguing that learning at work transcends our current understanding of learning as derived either from school learning or from current practices in adult education.The paper develops a number of themes defining a conceptual framework for CSCL@Work including the following: distributed cognition, integration of problem framing and solving, communities of interest, and meta-design, cultures of participation, and social creativity as approaches to learning when the answer is not known. It illustrates the framework with two narratives, identifies some trade-offs and barriers, and briefly reflects on the impact and future of CSCL@Work.Keywords CSCL, CSCW, distributed cognition, integration of problem framing and problem solving, communities of interest, learning when the answer is not known, meta-design, cultures of participation, social creativity, trade-offs and barriers

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Section: Learning When the Answer Is Not Knownmentioning

confidence: 99%

Section: Learning When the Answer Is Not Knownmentioning

confidence: 99%

A Conceptual Framework for Computer-Supported Collaborative Learning at Work

Fischer

2013

Computer-Supported Collaborative Learning at the Workplace

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“…Being a user or a developer is a continuum ranging from passive consumer, to well-informed consumer [9], to end user, to power users [4], to domain designer [10] all the way to meta-designer (a similar role distribution for domain-oriented design environments is defined in [1]). Moreover, the same user is often a consumer in some situations and in others a designer.…”

Section: A Spectrum Of Participants In Socio-technical Environmentsmentioning

confidence: 99%

“…In this way users increasingly take an active role in the development of software tools suited to their needs. This results in a continuum ranging from passive consumer, to meta-designer [1], to developer. It is also the case that the same person is and wants to be a consumer in some situations and in others a designer; therefore "consumer/designer" is not an attribute of a person, but a role assumed in a specific context.…”

Section: Introductionmentioning

confidence: 99%

The Ecology of Participants in Co-evolving Socio-technical Environments

Fischer

Piccinno

Engineering Interactive Systems 2008

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Abstract. The traditional notions of developer and user are unable to reflect the fact that many software systems nowadays are developed with the participation of many people of different interests and capabilities. The sharp distinction between users and developers gets blurred. Many researchers have used different concepts such as end-user developer, prosumer, pro-am to describe those new in-between roles. This paper provides a conceptual framework for characterizing varied activities that all people involved in using and developing software systems from a socio-technical perspective. The conceptual framework clarifies the spectrum of different use and development activities by a continuum of participants with different roles. Based on the framework, we analyze how participants change their roles to migrate from users to developers through interactions, and how such interactions co-evolve both the community and software artifacts.

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“…But appearances may be deceiving, as there are important links between EUD and KM: information systems can be designed for EUD, and EUD-oriented software development may call for KM in the client organization (Mackay 1990;Nardi and Miller 1992;Kahler 2001;. Thirdly, knowledge and its management can play a crucial role in the customer-producer relationship (Fischer and Giaccardi 2006;Stevens and Draxler 2006;Stevens et al 2007).…”

Section: Introductionmentioning

confidence: 99%

Knowledge Management-in-action in an EUD-oriented Software Enterprise

Reichling¹,

Moos²,

Wulf³

IFIP – The International Federation for Information Processing

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End User Development (EUD) aims at the enabling of end users to adapt, modify or extend software and has become an important keyword for software designers. Discussing premises for the success of EUD, several authors have stated that processes of knowledge development and diffusion play an important role. Current research discusses such Knowledge-Management issues mostly in the client organization. But if we want to bring an End User perspective into design practice, we have to take into account how producers manage their costumerrelated knowledge and bring it into action. Therefore, the study presented here describes the results of a related Business Ethnography, which was carried out in a small enterprise of the German software branch. The paper explains how this ethnographic action research helped to identify practices, potentials and problems in the enterprise to acquire, secure and use knowledge about the end users of its products. Preliminary findings demonstrate that EUD is not only a technical, but also a Knowledge-Management challenge for software enterprises.

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Meta-design: A Framework for the Future of End-User Development

Cited by 254 publications

References 32 publications

A Conceptual Framework for Computer-Supported Collaborative Learning at Work

A Conceptual Framework for Computer-Supported Collaborative Learning at Work

The Ecology of Participants in Co-evolving Socio-technical Environments

Knowledge Management-in-action in an EUD-oriented Software Enterprise

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