volume 19, issue 1, P61-69 2015
DOI: 10.1108/mbe-11-2014-0046
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Jannis Angelis, Henrik Jordahl

Abstract: Purpose – The study aims to compare management practices in private and publicly owned elderly care homes. The demands for cost-effective care combined with emphasis on client experience highlights the importance of appropriate management practices. Design/methodology/approach – The study utilises a survey of 500 homes covering management practices on monitoring, performance management and staff development. These are hig…

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