Systematic Review This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 1. Introduction According to the US Federal Emergency Management Agency (FEMA), approximately 40% of companies that are severely affected by a disruption in the supply flow go bankrupt (Federal Emergency Management Agency, 2016). Regardless of the sector and size, supply chains face a myriad of threats in global operations, which vary from cyber risks to natural disasters. As businesses enter an era of economic, geopolitical, societal, technological and environmental uncertainty (World Economic Forum, 2017), a wide range of unforeseen and unavoidable risks may incur, which might cause minor to major impacts to companies throughout supply chains. Recognizing that market instability directly affects supply chain operations, it is acknowledged that competition is no longer between individual companies, but rather between supply chains (Christopher, 2012). In this context, building resilience is an important factor for organizations, as well as for their supply chains (Hohenstein et al., 2015). In Operations Management, resilience is defined as a set of organizational capabilities to face immediate and unexpected changes in the environment with proactive and reactive actions so as to anticipate, adapt, respond, recover and learn from any disruptive event (Kamalahmadi & Parast, 2016; Ali et al., 2017). Therefore, developing skills to manage organizational resources (tangible and intangible) is fundamental to achieve resilience in the supply chain, thereby achieving a competitive advantage. Assuming that it is not possible to manage any resource that cannot be measured and that consumers are increasingly demanding, analyses and surveys regarding performance indicators have been increasing in recent