volume 23, issue 4, P426-441 2019
DOI: 10.1108/mbe-12-2018-0107
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Piera Centobelli, Roberto Cerchione, Emilio Esposito

Abstract: Purpose This paper aims to propose a taxonomic scheme of knowledge management systems (KMSs) and a set of technologies and managerial practices supporting supply firms in knowledge management processes. Design/methodology/approach Based on a field analysis involving a sample of suppliers operating in high-tech manufacturing and service industries, this paper investigates the use of KMSs in the sample investigated. Findings The paper shows that suppliers are generally reluctant to use updated and innovativ…

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