Measuring the Efficiency of Public Transport Lines in Albania using DEA Model

Abstract

Public transport is considered important to reduce air pollution. For this reason, it is very important to have efficient public transport lines. The purpose is to analyze 15 public transport lines in Albania by using the DEA model. The analysis is based on information about citizens' perceptions of five attributes (frequency, cleanliness, possibility to find a seat, punctuality, and ticket price) of public transport lines. The information is provided by conducting a survey of 120 users of public transport lines. The results indicate that it's important to improve some attributes to increase the use of public transport.