Measuring Implicit and Explicit Attitudes Toward Foreign Accented Speech

How non-native English-speaking staff are evaluated in linguistically diverse organizations: A sociolinguistic perspective

“…Coupland & Bishop, 2007;Garrett, Coupland & Williams, 2003;Giles, 1970;Pantos & Perkins, 2013;Zahn & Hopper, 1985). To examine how the speaker's use of English is evaluated by the listener we noted our impressions after the interviews as a basis for a reflexive analysis.…”

“…To accomplish this, we draw on sociolinguistics, and in particular on research in the area of language attitudes, where evaluations of English language use and their consequences have been discussed in the context of the speaker's status, solidarity and dynamism (Coupland & Bishop, 2007;Garrett, Coupland & Williams, 2003;Giles, 1970;Pantos & Perkins, 2013). We draw on this framework combined with the international business literature on 4 language and power to analyze and theorize about how inequalities, associated with English language use, are manifested and formed in communication between speakers in international business settings.…”

Credibility of native and non-native speakers of English revisited: Do non-native listeners feel the same?

“…Trudgill, 1983;Beinhoff, 2013). It is important to realize that these attitudes are not simply a matter of intolerance or discrimination: studies have shown that people are often not aware of these judgements and, more specifically, that we hold both explicit and implicit attitudes towards one person of group of people, and these may not be identical (e.g., Munro et al, 2006;Pantos & Perkins, 2013).…”

Listeners' attitudes toward accented talkers uniquely predicts accented speech perception

“…Listeners heard a reading of the Caterpillar Passage (Patel et al, 2013) by the accented talker and completed five questions on the talker's manner of speaking (rating pleasantness of speech, romantic qualities, warmth, refinement of speech, and ease of understanding) and five questions on the talker (rating education, class status, pleasantness of the talker, friendliness, and confidence), adapted from Pantos and Perkins (2013). All questions used a 5-point Likert scale in which 1 was the most unpleasant rating and 5 was the most pleasant rating.…”

“…Indeed, not only are listeners perceptive to regional accents, but listeners' attitudes toward cultural groups impacts how they judge indexical qualities such as the "friendliness" of the talker (e.g., Preston, 1999;Purnell et al, 1999). Focusing on non-native accents, a recent study indicated a bias toward the accents of native speakers (Pantos and Perkins, 2013). Consistent with this bias, when listeners were asked to judge the veracity of statements of sentences spoken by talkers with a variety of accents, including a native accent, they rated the statements spoken by the native talkers as being more truthful than the statements spoken by the talkers with foreign accents (Lev-Ari and Keysar, 2010).…”