Managing the After Sales Logistic Network— A Simulation Study of a Spare Parts Supply Chain

Persson, Fredrik; Saccani, Nicola

doi:10.1007/978-0-387-74157-4_37

Cited by 8 publications

(3 citation statements)

References 10 publications

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“…Rossetti & Thomas (2006) presented a standardized, object-oriented, data-driven, simulation framework for evaluating a multi-echelon multi-indenture spare parts supply chain network. Persson & Saccani (2007 developed a model using discrete event simulation to evaluate spare parts inventory and distribution systems and to analyze the spare parts classification criteria, which led to the definition of inventory policy. Zhao et al (2015) presented a simulation framework to evaluate spares supportability, considering the complex conditions including product multi-failure modes, preventive maintenance, non-exponential distributions of spares demand, multi-echelon inventory system and lateral transshipments.…”

Section: Accepted Manuscriptmentioning

confidence: 99%

OR in spare parts management: A review

Boylan

Chen

et al. 2018

European Journal of Operational Research

131

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Spare parts are held to reduce the consequences of equipment downtime, playing an important role in achieving the desired equipment availability at a minimum economic cost. In this paper, a framework for OR in spare parts management is presented, based on the product lifecycle process and including the objectives, main tasks, and OR disciplines for supporting spare parts management. Based on the framework, a systematic literature review of OR in spare parts management is undertaken, and then a comprehensive investigation of each OR discipline's contribution is given. The gap between theory and practice of spare parts management is investigated from the perspective of software integration, maintenance management information systems and adoption of new OR methods in software. Finally, as the result of this review, an extended version of the framework is proposed and a set of future research directions is discussed.

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Section: Accepted Manuscriptmentioning

confidence: 99%

OR in spare parts management: A review

Boylan

Chen

et al. 2018

European Journal of Operational Research

131

View full text Add to dashboard Cite

show abstract

“…The last link of the inventory is, according to Persson and Saccani (2007), the post-sale service. Specifically, in the business of spare parts, it requires a strategy for the role of the firms that intervene during the process of spare parts.…”

Section: Inventorymentioning

confidence: 99%

Integration of the SMED for the improvement of the supply chain management of spare parts in the food sector

Lozano¹,

Sáenz-Díez²,

Martínez³

et al. 2017

AGR ECON-CZECH

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The Single Minute Exchange of Die (SMED) methodology is well-known. A great variety of studies in the field of manufacturing and production process use it, but there are few applications of this methodology in the area of the supply chain management. In the paper, the philosophy of the SMED methodology is applied to the part of the supply chain that includes the spare parts and fixtures in the food sector. This involves studying the relationship with the supplier of the installation of spare parts and fixture on the machine. The study shows how the spare parts management has several phases: the coordination and purchase of the spare parts to the supplier, the storage of these spare parts, the coordination of these spare parts and the scheduled maintenance, and the installation of these spare parts on the machine. The implantation of the developed working methodology has obtained a relevant improvement in the coordination and management of the spare parts. In such a way, that storage time has been reduced (inside the company’s storages) and the performance has been increased, focusing on and detailing the maintenance task and scheduling the available resources.

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“…The heavy equipment spare parts industry will be correlated with two things, namely an increase in sales of heavy equipment, as well as an increase in commodity prices, of course, being one of the capitals in after-sales service that is so important and related to an increase in sales of parts which will have an impact on increasing revenue, increasing profits (Suwito, 2022) (MacCarthy et al, 2022). if appropriately managed, and is essential for achieving customer satisfaction (Persson & Saccani, 2007). PT XYZ has a special division for after-sales service, namely a parts division for sales and support of spare parts and a service division for unit repair services.…”

Section: Introductionmentioning

confidence: 99%

Enhancement of Supply Chain Control Tower to Reduce Inventory Parts of Heavy Equipment at PT XYZ

Dwiyana

Kusumastuti

Bustaman

2022

JWS

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Introduction: As a leading heavy equipment distributor in Indonesia, PT XYZ is very concerned about after-sales service as an advantage compared to competitors. Keeping the service level based on target was accompanied by a decrease in working capital as one of the goals of PT. XYZ was establishing a tower in its supply chain concept. This research was conducted at PT. XYZ owns the largest market share of heavy equipment in Indonesia. The purpose of this study was to analyze the increase in the supply chain control tower in reducing the inventory of heavy equipment spare parts at PT. XYZ. Method: This research uses mixed methods, a stage of research combining two types of research methodologies, namely qualitative and quantitative. Result: The analysis results at SCOR level 1 show that all strategic metrics are below the set targets. So that at SCOR level 2, an in-depth analysis is carried out with Geographic maps and Thread diagrams that show potential problems in Enable Process (sE2), Plan Source (sP2) and Delivery (sD1) activities. Finally, the results of SCOR level 3 analysis using a fishbone diagram reveal that the root cause of the problem is a leak in internal company supply chain management. We recommend the enhancement of the supply chain control tower at PT XYZ. Conclusion: This Research primarily aims to evaluate the element supply chain control tower at PT XYZ as a stocked business product with SCOR Model 12.0. The result shows that the performance of the Supply Chain Control Tower in Tower Tanjung Area (TAD) does not achieve the target.

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Managing the After Sales Logistic Network— A Simulation Study of a Spare Parts Supply Chain

Cited by 8 publications

References 10 publications

OR in spare parts management: A review

OR in spare parts management: A review

Integration of the SMED for the improvement of the supply chain management of spare parts in the food sector

Enhancement of Supply Chain Control Tower to Reduce Inventory Parts of Heavy Equipment at PT XYZ

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