Making the most of management tools and techniques: a survey from Bain & Company

Enhancing software development through project‐based learning and the quality of planning

“…Surprisingly, other researchers have already unlocked some of the mysteries of PBL (e.g. Richtnér et al, 2014), including how to stimulate the transfer of tacit knowledge (Goffin and Koners, 2011), but many organisations still do not apply what has been learnt from previous projects (Cantnera et al, 2011;Almeida and Soares, 2014) and knowledge management is perceived as difficult (Rigby and Bilodeau, 2018). Therefore, our findings should give scholars new momentum to investigate practical ways in which project-based learning can be stimulated in software development and NPD in general.…”

“…Recent research indicates that practitioners are losing confidence in the ability of knowledge management to improve project performance (Rigby and Bilodeau, 2018). Going against this, our research indicates that managers should attempt to improve knowledge management and learning in R&D, as it can improve the quality of planning on subsequent projects which, in turn, will improve project performance.…”

Enhancing software development through project‐based learning and the quality of planning

“…Surprisingly, other researchers have already unlocked some of the mysteries of PBL (e.g. Richtnér et al, 2014), including how to stimulate the transfer of tacit knowledge (Goffin and Koners, 2011), but many organisations still do not apply what has been learnt from previous projects (Cantnera et al, 2011;Almeida and Soares, 2014) and knowledge management is perceived as difficult (Rigby and Bilodeau, 2018). Therefore, our findings should give scholars new momentum to investigate practical ways in which project-based learning can be stimulated in software development and NPD in general.…”

“…Recent research indicates that practitioners are losing confidence in the ability of knowledge management to improve project performance (Rigby and Bilodeau, 2018). Going against this, our research indicates that managers should attempt to improve knowledge management and learning in R&D, as it can improve the quality of planning on subsequent projects which, in turn, will improve project performance.…”

Are We Stuck With Knowledge Management?

“…Roth (2003) suggests that 'bought-in' KM tools attempt to centralise and deconstruct knowledge, which is against the understanding of knowledge as a complex entity that is difficult to store in a particular form or role, especially when discussing tacit knowledge. This could be seen as the causality behind the failure of KM as a strategic tool, as illustrated earlier by Rigby and Bilodeau (2007; and why some authors could interpret KM as a fad. This perception of KM being driven by technology is demonstrated in the proliferation of technology based knowledge solutions evident in the 2009 International Data Corporation Report (Feldman, 2009), where it is stated that 'search and discovery' software, designed to streamline knowledge work, grew 19% to $2.1 billion in 2008.…”

Why have we not detected gender differences in organizational justice perceptions?! An evidenced‐based argument for increasing inclusivity within justice research

“…Third, our results make a practical contribution in that they suggest that if organizations measure justice perceptions using extant measures, as is likely often done within employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015), and act on the survey results (which is also a common practice; Masztal et al, 2017), injustice related to sex, race (cf. supplemental analysis D), and other demographic identities are likely to be under‐reported.…”

“…Third, our results are relevant for organizations seeking to understand the fairness perceptions of their workforce. Organizations often measure justice perceptions as a part of employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015) and often act on the results (Masztal et al, 2017). However, if comparing women's and men's justice perceptions does not accurately reflect injustice specific to women, then organizations are likely to underestimate gender‐based injustice and conclude such injustice is not currently a problem (when it very well may be).…”

Enhancing software development through project‐based learning and the quality of planning

“…Surprisingly, other researchers have already unlocked some of the mysteries of PBL (e.g. Richtnér et al, 2014), including how to stimulate the transfer of tacit knowledge (Goffin and Koners, 2011), but many organisations still do not apply what has been learnt from previous projects (Cantnera et al, 2011;Almeida and Soares, 2014) and knowledge management is perceived as difficult (Rigby and Bilodeau, 2018). Therefore, our findings should give scholars new momentum to investigate practical ways in which project-based learning can be stimulated in software development and NPD in general.…”

“…Recent research indicates that practitioners are losing confidence in the ability of knowledge management to improve project performance (Rigby and Bilodeau, 2018). Going against this, our research indicates that managers should attempt to improve knowledge management and learning in R&D, as it can improve the quality of planning on subsequent projects which, in turn, will improve project performance.…”

Are We Stuck With Knowledge Management?

“…Roth (2003) suggests that 'bought-in' KM tools attempt to centralise and deconstruct knowledge, which is against the understanding of knowledge as a complex entity that is difficult to store in a particular form or role, especially when discussing tacit knowledge. This could be seen as the causality behind the failure of KM as a strategic tool, as illustrated earlier by Rigby and Bilodeau (2007; and why some authors could interpret KM as a fad. This perception of KM being driven by technology is demonstrated in the proliferation of technology based knowledge solutions evident in the 2009 International Data Corporation Report (Feldman, 2009), where it is stated that 'search and discovery' software, designed to streamline knowledge work, grew 19% to $2.1 billion in 2008.…”

Why have we not detected gender differences in organizational justice perceptions?! An evidenced‐based argument for increasing inclusivity within justice research

“…Third, our results make a practical contribution in that they suggest that if organizations measure justice perceptions using extant measures, as is likely often done within employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015), and act on the survey results (which is also a common practice; Masztal et al, 2017), injustice related to sex, race (cf. supplemental analysis D), and other demographic identities are likely to be under‐reported.…”

“…Third, our results are relevant for organizations seeking to understand the fairness perceptions of their workforce. Organizations often measure justice perceptions as a part of employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015) and often act on the results (Masztal et al, 2017). However, if comparing women's and men's justice perceptions does not accurately reflect injustice specific to women, then organizations are likely to underestimate gender‐based injustice and conclude such injustice is not currently a problem (when it very well may be).…”

Enhancing software development through project‐based learning and the quality of planning

“…Surprisingly, other researchers have already unlocked some of the mysteries of PBL (e.g. Richtnér et al, 2014), including how to stimulate the transfer of tacit knowledge (Goffin and Koners, 2011), but many organisations still do not apply what has been learnt from previous projects (Cantnera et al, 2011;Almeida and Soares, 2014) and knowledge management is perceived as difficult (Rigby and Bilodeau, 2018). Therefore, our findings should give scholars new momentum to investigate practical ways in which project-based learning can be stimulated in software development and NPD in general.…”

“…Recent research indicates that practitioners are losing confidence in the ability of knowledge management to improve project performance (Rigby and Bilodeau, 2018). Going against this, our research indicates that managers should attempt to improve knowledge management and learning in R&D, as it can improve the quality of planning on subsequent projects which, in turn, will improve project performance.…”

Are We Stuck With Knowledge Management?

“…Roth (2003) suggests that 'bought-in' KM tools attempt to centralise and deconstruct knowledge, which is against the understanding of knowledge as a complex entity that is difficult to store in a particular form or role, especially when discussing tacit knowledge. This could be seen as the causality behind the failure of KM as a strategic tool, as illustrated earlier by Rigby and Bilodeau (2007; and why some authors could interpret KM as a fad. This perception of KM being driven by technology is demonstrated in the proliferation of technology based knowledge solutions evident in the 2009 International Data Corporation Report (Feldman, 2009), where it is stated that 'search and discovery' software, designed to streamline knowledge work, grew 19% to $2.1 billion in 2008.…”

Why have we not detected gender differences in organizational justice perceptions?! An evidenced‐based argument for increasing inclusivity within justice research

“…Third, our results make a practical contribution in that they suggest that if organizations measure justice perceptions using extant measures, as is likely often done within employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015), and act on the survey results (which is also a common practice; Masztal et al, 2017), injustice related to sex, race (cf. supplemental analysis D), and other demographic identities are likely to be under‐reported.…”

“…Third, our results are relevant for organizations seeking to understand the fairness perceptions of their workforce. Organizations often measure justice perceptions as a part of employee engagement surveys (Rigby & Bilodeau, 2015; Rigby, 2015) and often act on the results (Masztal et al, 2017). However, if comparing women's and men's justice perceptions does not accurately reflect injustice specific to women, then organizations are likely to underestimate gender‐based injustice and conclude such injustice is not currently a problem (when it very well may be).…”