“…The nurses created a space where they could attend to their patients in their day-to-day practice in a scheduled and systematised way. This space was free from interference, where patients could feel welcome, listened to and, above all, understood (Borille, Paes, & Brusamarello, 2013;Wyder, Bland, Blythe, Matarasso, & Crompton, 2015), unlike what usually happens in routine practice in psychiatric units (Stewart et al, 2015). Importantly, these types of spaces have already been introduced in other countries such as the UK (Mental Health Act Commission, 2008).…”