Language barriers and their impact on provision of care to patients with limited English proficiency: Nurses' perspectives

Ali, Parveen; Watson, Roger

doi:10.1111/jocn.14204

Cited by 109 publications

(96 citation statements)

References 36 publications

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“…If communication was impaired due to language barriers, examinations and treatments were perceived to be compromised. This is in line with research demonstrating language barriers to be a serious disadvantage for migrants trying to obtain health care [60][61][62][63]. Time pressure seems to have an even stronger impact when it comes to dealing with patients who need more time due to the necessity of overcoming language barriers.…”

Section: Discussionsupporting

confidence: 85%

Gender-Specific Aspects of Health Literacy: Perceptions of Interactions with Migrants among Health Care Providers in Germany

Chakraverty

Baumeister

Aldin

et al. 2020

IJERPH

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Health literacy can be described as a complex process shaped by individual resources and preferences and by the nature and quality of health-related information people encounter. The main objective of this study was to explore the views of health care professionals on how gender as a personal determinant of health literacy affected their interactions with migrant patients. The interrelated challenges, needs and applied solutions were analyzed from a health literacy perspective. Five focus group discussions with health care professionals working with migrants (n = 31) were conducted in Cologne, Germany, audio recorded, transcribed and analyzed by qualitative content analysis. Gender-specific aspects, such as the gender of health care providers as a factor, were portrayed above all in relation to patients from Turkey and Arab countries regarding access to and understanding of health-related information. These statements exclusively represent the possibly biased or assumptions-based perspectives of health care professionals on their migrant patients and were made against the background of a systemic lack of time and the challenge of overcoming language barriers. Especially in this context, reducing time pressure and improving communication in the treatment setting may be to the benefit of all actors within healthcare.

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Section: Discussionsupporting

confidence: 85%

Gender-Specific Aspects of Health Literacy: Perceptions of Interactions with Migrants among Health Care Providers in Germany

Chakraverty

Baumeister

Aldin

et al. 2020

IJERPH

View full text Add to dashboard Cite

show abstract

“…Ineffective communication and language barriers between patients and nurses are the biggest obstacles to providing timely, adequate, and appropriate care to ethnic minority patients (Ali & Watson, 2018). Some studies reported using interpreters to resolve language barriers; however, the use of interpreters was not without complication (Ali & Watson, 2018;Eklöf et al, 2015;Coleman & Angosta, 2017). For example, on-site interpreters were not always available, and telephonic interpreters were unable to translate complex health care issues or to see facial expressions.…”

Section: Discussionmentioning

confidence: 99%

Nurses’ Barriers to Care of Ethnic Minorities: A Qualitative Systematic Review

Joo

Liu

2019

West J Nurs Res

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Several studies have reported nurses’ challenges when caring for ethnic minority patients from diverse cultures and who have language differences. This qualitative systematic review aims to identify and describe barriers to nursing practices and to understand the common perceptions that nurses in Western countries have when providing culturally competent care to ethnic minority patients. In this review, eight qualitative, peer-reviewed studies published from 2010 to 2018 are synthesized to identify barriers to nurses’ practice with ethnic minority patients. Qualitative systematic review protocols with thematic synthesis as a methodology were employed, and five common themes were identified: communication issues; unclear, missing, or culturally inappropriate care information and resources; insufficient cultural training and education; challenging therapeutic relationships with patients; and concern about quality of care. These results suggest that future studies should explore the cost-effectiveness of cultural competency training.

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“…The ever-evolving medical language, which is globally accepted as medical English, has faced significant changes over time [10]. But despite all the developments that have taken place, language barriers still hinder disseminating knowledge worldwide [11] by preventing sufficient quality of care among patients and healthcare providers who speak different languages and come from different cultures [12,13]. Numerous pictographs have been developed to enrich verbal communication and facilitate digital communication by substituting for nonverbal cues [8].…”

Section: Emojis In Healthcare Literaturementioning

confidence: 99%

Emojis in public health and how they might be used for hand hygiene and infection prevention and control

Lotfinejad

Assadi

Aelami

et al. 2020

Antimicrob Resist Infect Control

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Emojis are frequently used picture characters known as possible surrogates for non-verbal aspects of behavior. Considering the ability of emojis to enhance and facilitate communication, there has been a growing interest in studying their effects in scientific and health-related topics over the past few years. Infection prevention and control (IPC) is a field of medicine that is directly associated with specific behaviors. These include hand hygiene, which is the cornerstone of the prevention of healthcare-associated infections, and essential in stemming the spread of antimicrobial resistance. This paper aims to provide an overview of how emojis have been used in the medical and public health literature and proposes their possible use in IPC and hand hygiene to put forth a vision for the future research.

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Language barriers and their impact on provision of care to patients with limited English proficiency: Nurses' perspectives

Cited by 109 publications

References 36 publications

Gender-Specific Aspects of Health Literacy: Perceptions of Interactions with Migrants among Health Care Providers in Germany

Gender-Specific Aspects of Health Literacy: Perceptions of Interactions with Migrants among Health Care Providers in Germany

Nurses’ Barriers to Care of Ethnic Minorities: A Qualitative Systematic Review

Emojis in public health and how they might be used for hand hygiene and infection prevention and control

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