Knowledge Management in Malaysian Banks: A Study of Causes and Effects

Ali, Hafizi Muhamad; Yusof, Zawiyah Mohammad

doi:10.1177/0266666904046819

Cited by 38 publications

(50 citation statements)

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“…It enhances better decision-making, streamline process time, reduces re-work, ensures high data integrity and greater collaboration (CIO Council in Ali & Ahmad, 2006). Also, knowledge management increases the worth or financial value of an organization by treating the knowledge of organizational members as an asset similar to capital facilities, (U.S. Department of Navy in Ali & Ahmad, 2006).…”

Section: Importance Of Knowledge Managementmentioning

confidence: 99%

Knowledge management: processes and systems

Igbinovia¹,

Ikenwe²

2018

Information Impact: Journal of Information and Knowledge Management

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The paper examines the concept of knowledge and knowledge management; nature and lifecycle of knowledge management. It also review the various processes involved in knowledge acquisition and generation, knowledge capture, knowledge storage, knowledge sharing and knowledge application. The paper also discusses the various forms of knowledge elicitation to include questionnaire, interview, observation, role reversal technique, and discussion forums as well as the forms of knowledge representation to include report writing, database management system and institutional repositories. The paper shield light on the various technologies that aids knowledge management practice chief among which are groupware, electronic mail, database management system, data mart, data warehouse among others.

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Section: Importance Of Knowledge Managementmentioning

confidence: 99%

Knowledge management: processes and systems

Igbinovia¹,

Ikenwe²

2018

Information Impact: Journal of Information and Knowledge Management

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“…As the continuous change in market expectations and the demands for new products introduced by knowledge-intensive firms had gradually replaced the commodities of the capital and labor-intensive firms in previous years [2]. Knowledge sharing (KS) is unquestionably an important component for all organizations, especially for banking institutions pursuing knowledge as an intangible and well sought-after asset.…”

Section: Introductionmentioning

confidence: 99%

“…At the same time, organizations worldwide have been trying to undertake initiatives in introducing effective knowledge management (KM) by embedding KS practices in their daily work processes to achieve organizational performance [2]. For centuries, numerous banking services have grown to include financial services directed at both businesses and individuals at large, indirectly influencing economic practices, particularly in Malaysia's banking arena.…”

Section: Introductionmentioning

confidence: 99%

Knowledge Sharing for the Islamic Banking Sector in Malaysia

Abuazoum¹,

Azizan²,

Ahmad³

2013

IJCCE

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Abstract-This study investigates the causes of resistance or support by knowledge workers to the sharing of knowledge. Today, banks are starting to understand the relevance and importance of knowledge sharing. They are also beginning to appreciate knowledge as the most significant and valued asset that leads to organizational performance. Hence, promising motivational factors are expected to be helpful in emphasizing the need for employees to share not only crucial knowledge but also new knowledge to further ensure that the banking industry possesses the competitive edge they seek. This study investigates and thoroughly examines the intrinsic (trust, learning, behavior) and extrinsic (organization culture, reward system information technology) motivational factors that encourage widespread knowledge sharing among bank employees, especially in the dynamic and ever-growing Islamic banking sector in Malaysia. The research findings provide useful information and help deepen the understanding of banks about motivating their employees' tendencies to engage in knowledge sharing practices.Index Terms-Knowledge sharing, islamic banking, islamic banks.

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“…That is why in recent years, numerous researchers and scholars had placed a great deal of emphasis on the need to create a KS culture in organisations and to implement business strategies that are more knowledge friendly. At the same time, organisations worldwide have been trying to undertake initiatives in introducing effective KM by embedding KS practices in their daily work process in achieving organisational performance (Ali & Ahmad, 2006). To raise up the financial organisational capability and enhance their level of competition in the market, the financial organisations should understand the dimensions of the knowledge management, and clearly define and develop the resources in case of human, technology, internal operations...etc, and manage them well across the organisational boundaries.…”

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confidence: 99%

The Influence of Knowledge Management System (KMS) on Enhancing Decision Making Process (DMP)

Mohammed¹,

Jalal²

2011

IJBM

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Recently, Knowledge Management System acquires high attention in all sectors, since it is a valuable instrument in improving performance. In this study, an explanatory research on evaluating knowledge management systems will be conducted for the Central Bank of Bahrain (CBB) based on a survey of decision makers working in the Central Bank of Bahrain (CBB). It is our intention to evaluate the impact of implementing the knowledge management system on decision making by evaluating the impact of the knowledge key factors which are the information technology infrastructure, human resource, knowledge sharing and the culture of the organization. The study investigates the relationship between knowledge management and decision making. It reveals that the knowledge management factors are crucial indicators which need to be effectively implemented to make success decisions.

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Knowledge Management in Malaysian Banks: A Study of Causes and Effects

Cited by 38 publications

References 1 publication

Knowledge management: processes and systems

Knowledge management: processes and systems

Knowledge Sharing for the Islamic Banking Sector in Malaysia

The Influence of Knowledge Management System (KMS) on Enhancing Decision Making Process (DMP)

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