Investigation into Current Industrial Practices relating to Product Lifecycle Management in a Multi-National Manufacturing Company

A collaborative machine tool maintenance planning system based on content management technologies

“…In the maintenance and service aspect, it has been reported by engineers and managers in industry that learning from previous best practice, methods and tools used, and mistakes made is very important [5]. However, currently there are difficulties in capturing, recording and re-using such valuable knowledge.…”

“…However, currently there are difficulties in capturing, recording and re-using such valuable knowledge. The investigation and literature survey reported in [5] with respect to knowledge management and lessons learnt during a product's lifecycle, was conducted from late 2013 to early 2014 in a leading manufacturing company in the UK. The investigation results have shown that with complex information sharing network globally and across the supply chain, the efficiency and robust of knowledge sharing becomes a challenge.…”

“…The investigation results have shown that with complex information sharing network globally and across the supply chain, the efficiency and robust of knowledge sharing becomes a challenge. Colleagues "cannot identify what is known within their organizations" [5] and thus the previous knowledge such as best practices and expertise cannot be easily retrieved and reused. Thus, due to the importance and the difficulty of managing and reusing previous knowledge, it is necessary to develop new tools to improve current situation.…”