DOI: 10.24251/hicss.2018.290
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Abstract: The term resilience has become an important policy agenda for governmental organizations, especially for local governments, where policies and actions impact citizens directly. Resilience is recognized as a measure of an ecological system's persistence and the ability to absorb disturbances while maintaining the existing relationships between system entities in its original definition [1]. The role of a local government, which is in charge of delivering basic daily services to citizens, has become more critic…

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