“…Research indicates that there is unequal use of ICT, such as m‐health in “racial or ethnic minorities, older adults, and persons with lower health literacy” (Nelson et al, , p. 12). Therefore, achieving health‐related developmental goals by improving diabetes self‐management through the use of ICT should take into consideration country‐specific factors (Ariani et al, ; Waehama, Mcgrath, Korthaus, & Fong, ), including sociocultural beliefs, income, and education levels (Venkatesh, Thong, & Xu, ). These demographic factors are dominant in diverse populations suffering from significant inequalities and forms of technological exclusion (Gillwald, Mothobi, & Rademan, ).…”