“…This is actually a limitation of the study that can be overcome by carrying out new analyses from the perspective of the provider of these services. Ang and Straub, 1998;Baldwing, Irani and Love, 2001;Clarck, Zmud and McCray, 1995;Grover, Cheon and Teng, 1996;Gupta and Gupta, 1992;Hayes, Hunton and Reck, 2000;Jurison, 1995;Hirschheim, 1993a-1993b;Loh andVenkatraman, 1992, McLellan, Marcolin andBeamish, 1995;McFarlan and Nolan, 1995;Slaughter and An, 1996;Udo, 2000; Bahli and Rivard, 2005;Barthélemy, 2001;Earl, 1996;Fink, 1994;Fowler and Jeffs, 1998;Glass, 1996;Guterl, 1996;Hurst and Hanessian, 1995;Jurison, 1995;Lacity and Hirschheim, 1993b;Martinson, 1993;Palvia, 1995;Willcocks and Lacity, 1999;Willcocks and Fitzgerald, 1996;Willcokcs, Lacity and Kern, 1999; …”