Industrial Internet of Things and Emerging Digital Technologies–Modeling Professionals’ Learning Behavior

Kar, Sudatta; Kar, Arpan Kumar; Gupta, Mayank

doi:10.1109/access.2021.3059407

Cited by 29 publications

(21 citation statements)

References 76 publications

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“…The role of technology is increasing (Kar et al, 2019 , 2021 ; Elbanna et al, 2020 ) and has come to the forefront during the pandemic as online applications have enabled the continuity of personal and business activities (Papagiannidis et al, 2020 ). Presently, in the Information Systems/Management area, there is much speculation, expert opinion and suggestions for research and theory in relation to the longer-term implications of Covid-19.…”

Section: Literature Reviewmentioning

confidence: 99%

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

2021

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With the overnight growth in Working from Home (WFH) owing to the pandemic, organisations and their employees have had to adapt work-related processes and practices quickly with a huge reliance upon technology. Everyday activities such as social interactions with colleagues must therefore be reconsidered. Existing literature emphasises that social interactions, typically conducted in the traditional workplace, are a fundamental feature of social life and shape employees’ experience of work. This experience is completely removed for many employees due to the pandemic and, presently, there is a lack of knowledge on how individuals maintain social interactions with colleagues via technology when working from home. Given that a lack of social interaction can lead to social isolation and other negative repercussions, this study aims to contribute to the existing body of literature on remote working by highlighting employees’ experiences and practices around social interaction with colleagues. This study takes an interpretivist and qualitative approach utilising the diary-keeping technique to collect data from twenty-nine individuals who had started to work from home on a full-time basis as a result of the pandemic. The study explores how participants conduct social interactions using different technology platforms and how such interactions are embedded in their working lives. The findings highlight the difficulty in maintaining social interactions via technology such as the absence of cues and emotional intelligence, as well as highlighting numerous other factors such as job uncertainty, increased workloads and heavy usage of technology that affect their work lives. The study also highlights that despite the negative experiences relating to working from home, some participants are apprehensive about returning to work in the traditional office place where social interactions may actually be perceived as a distraction. The main contribution of our study is to highlight that a variety of perceptions and feelings of how work has changed via an increased use of digital media while working from home exists and that organisations need to be aware of these differences so that they can be managed in a contextualised manner, thus increasing both the efficiency and effectiveness of working from home.

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Section: Literature Reviewmentioning

confidence: 99%

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

2021

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“…In the context of technology awareness, adoption and usage aspects such a scarcity of talent, skill gap and reskilling cultural resistance in the context of emerging digital technologies amongst employee behavior had been studied (Kar et al , 2020). Kar et al (2021) had further explored the industrial “Internet of Things” and such other emerging digital technologies toward assessing professionals’ learning behaviors. This study also explored the awareness, adoption and usage dimensions of emerging technologies.…”

Section: Resultsmentioning

confidence: 99%

“…Nayak and Bhattacharyya (2021) had specially emphasized regarding the same as the new narrative in Indian health insurance Industry involving wearables technology in health insurance products and services for the post COVID-19 health insurance market. The importance of technology and its role in society and in a new venture has been well documented (Kar et al , 2020, 2021; Bhattacharyya, 2020a, 2020b).…”

Section: Resultsmentioning

confidence: 99%

Study of awareness, adoption and experience of telemedicine technology services; perspectives during coronavirus (COVID-19) pandemic crisis and associated economic lockdown in India

Bhattacharyya

Mandke

2021

JSTPM

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Purpose The purpose of this paper is to study the phenomenon of abrupt shift by both doctors and patients to telemedicine during the coronavirus (COVID-19) pandemic and associated economic lockdown in India. The study explored various drivers of telemedicine technology awareness, adoption and usage. These drives were studied from both the doctors and the patients’ perspectives using the Push–Pull–Mooring (PPM) theoretical model. Design/methodology/approach An exploratory qualitative research was carried out with 24 doctors and 32 patients. This research was conducted in major urban cities of India. It was carried out during the economic lockdown due to the COVID-19 pandemic. The data was collected based upon a semi-structured open-ended questionnaire using telephonic interviews. Once thematic saturation was achieved, thematic content analysis was conducted. Finally, the themes were classified and analyzed using the PPM theoretical model Findings The data analysis indicated that there was the presence of all three factors, namely, push, pull and mooring. For the doctors, pull and push factors were more substantive than mooring factors. Although for the patients push and mooring factors were more important and pressing than pull factors. Research limitations/implications This study was conducted during the COVID-19 pandemic and associated economic lockdown in India. The interview respondents were located only in urban India. Future studies could be conducted to explore similarities and differences in telemedicine adoption patterns during non-crisis times vis-a-vis crisis times in urban and rural settings. Practical implications The insights from this study could be used by medical service providers to leverage telemedicine technology to improve the business model, service delivery, pricing strategy, value proposition and behavioral characteristics. Patients on the other hand could gather perspectives regarding how best to use telemedicine technological services. Originality/value The authors provided an integrated perspective regarding telemedicine technology awareness, adoption and usage in an emerging economy of India during the critical times of the COVID-19 pandemic crisis and the associated prolonged economic lockdown. This was one of the first studies that applied PPM theory for telemedicine adoption

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“…To achieve the objectives of this study, scales were developed for data collection ( Ghasemaghaei, 2021 ; Kar et al, 2021 ). The scale used in this study was adapted under the extant literature ( Payne et al, 2021 ; Yao et al, 2021 ), and the scale development was divided into three phases.…”

Section: Methodsmentioning

confidence: 99%

The Impact of Artificial Intelligence on Firm Performance: An Application of the Resource-Based View to e-Commerce Firms

2022

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The application of artificial intelligence (AI) technology has evolved into an influential endeavor to improve firm performance, but little research considers the relationship among artificial intelligence capability (AIC), management (AIM), driven decision making (AIDDM), and firm performance. Based on the resource-based view (RBV) and existing findings, this paper constructs a higher-order model of AIC and suggests a research model of e-commerce firm AIC and firm performance. We collected 394 valid questionnaires and conducted data analysis using partial least squares structural equation modeling (PLS-SEM). As a second-order variable, AIC was formed by three first-order variables: basic, proclivity, and skills. AIC indirectly affects firm performance through creativity, AIM, and AI-driven decision making. Firm creativity, AIM, and AIDDM are essential variables between AIC and firm performance. Innovation culture (IC) positive moderates the relationship between firm creativity and AIDDM as well as the relationship between AIDDM and firm performance. Environmental dynamism (ED) positive mediates the connection between AIM and AIDDM. Among the control variables, firm age negatively affects firm performance, and employee size does not. This study helps enterprises leverage AI to improve firm performance, achieve a competitive advantage, and contribute to theory and management practice.

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Industrial Internet of Things and Emerging Digital Technologies–Modeling Professionals’ Learning Behavior

Cited by 29 publications

References 76 publications

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

Working from Home During Covid-19: Doing and Managing Technology-enabled Social Interaction With Colleagues at a Distance

Study of awareness, adoption and experience of telemedicine technology services; perspectives during coronavirus (COVID-19) pandemic crisis and associated economic lockdown in India

The Impact of Artificial Intelligence on Firm Performance: An Application of the Resource-Based View to e-Commerce Firms

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