2017
DOI: 10.1007/978-3-319-60633-0_3
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Impact of Non-verbal Communication on Collaboration in 3D Virtual Worlds: Case Study Research in Learning of Aircraft Maintenance Practices

Abstract: Abstract. Virtual worlds are widely regarded as a successful approach for professional team training, due to promoting collaboration through user avatars. Current theoretical models of Computer-Supported Cooperative Work (CSCW) do not account for the specificity of virtual worlds' affordances for collaboration, particularly regarding non-verbal communication affordances, which led Cruz et al. to propose in iLRN in 2015 a specific protocol to collect data to support the empirical-grounded refinement of the theo… Show more

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