Immigrant Settlement Services Literacy

Masinda, Mambo Tabu

doi:10.5296/ijsw.v1i2.5335

Cited by 10 publications

(25 citation statements)

References 12 publications

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“…Babatunde-Sowole et al (2016) point out experiences of African female migrants to cope with household work and working for an income in the absence of communal and familial assistance often led to physical exhaustion and further affecting their mental well-being. Research suggests that migrants feel isolated in their host country and experience issues such as language barrier, finding suitable employment [41, 42] and acculturative stress while adjusting to the new environment, all of which can have psychological impact and affect their well-being [10, 43, 44]. Research asserts the importance creating a milieu with optimal social capital and relationships for positive migration experiences [12, 45].…”

Section: Discussionmentioning

confidence: 99%

“Our riches are our family”, the changing family dynamics & social capital for new migrant families in Australia

Wali

Renzaho

2018

PLoS ONE

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Immigration from collectivist cultures to Western countries often results in loss of social capital and changing family dynamics leading to isolation and acculturative stress. This study explored the impact of social and cultural changes experienced by seven migrant communities residing in Greater Western Sydney, Australia. It deconstructed the role of local community and networks in their initial settlement in absence of traditional forms of community support. Data were collected through fourteen focus group discussions (164 participants). Five major themes emerged: (i) changing gender roles and women empowerment; (ii) sending money home; (iii) culture shock and increased intercultural conflict; (iv) change in lifestyle from collective to individual culture; and (v) role of extended community in mitigating culture shock. These findings suggest that community interventions aimed at improving cultural and social engagement of migrants employ social capital framework. This will ensure enhanced communication within migrant families and communities from different cultural and linguistic backgrounds.

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Section: Discussionmentioning

confidence: 99%

“Our riches are our family”, the changing family dynamics & social capital for new migrant families in Australia

Wali

Renzaho

2018

PLoS ONE

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“…As described by Masinda, the concept of enhancing immigrant settlement service literacy can be used to describe the process whereby individuals understand and are able to navigate mainstream services [ 42 ]. The empowerment of refugee communities to gain skills to effectively mobilise the mainstream society so that relevant services are relevant to their communities and are an important part of the broader social agenda is inherent in the role of capacity building initiatives such as the CLW role [ 42 ].…”

Section: Discussionmentioning

confidence: 99%

The capacity-building role of community liaison workers with refugee communities in Victoria, Australia

Wei

Chopra

Strehlow

et al. 2021

Int J Ment Health Syst

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Background A range of services within Australia and internationally have been developed that are focused on the engagement of individuals who are of refugee background to work as a liaison between their communities and mental health services. The Community Liaison Worker (CLW) role at the Victorian Foundation for Survivors of Torture (VFST) was developed in 2008 in order to engage in such capacity-building initiatives. Aims To review and document the establishment, evolution and current status of the VFST CLW role, and examine the perspectives of CLWs on their role in trauma-informed community capacity-building. Methods The study comprised of two stages: a historical case study of the development of the CLW role, and a qualitative research study based on interviews with CLWs in order to identify key themes regarding various aspects of their role and understand the facilitators and barriers to their work of trauma-informed capacity-building with their respective communities. Results The CLW role has evolved from the provision of direct services through joint work with Counsellor Advocates at VFST to a broader role that is focused on building the capacity of community members. Thematic analysis of interviews with the seven current CLWs identified the complexity of their dual role as members of their community and employees of VFST, their role in addressing short-term goals to meet community needs, and the long-term objective of empowering their community to become integrated and self-sufficient. Conclusions CLWs at VFST demonstrate important work of liaison workers in facilitating trauma-informed capacity-building initiatives that are of benefit to members of their communities and also to service providers.

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“…SSL refers to the extent to which migrants have foundational information, knowledge, and skills to access and effectively utilise settlement services; specific developmental processes by which these skills can be developed; competencies to critically navigate settlement services; and political skills to mobilize mainstream society so settlement services can be prioritised on political agendas (Masinda, 2014). Masinda (2014) provides a useful typology of SSL consisting of three key threads: basic settlement service literacy, critical settlement service literacy, and political settlement service literacy. These categories cover migrant's ability to access and be aware of relevant settlement services (basic), their ability to question and challenge services and service providers (critical), and their ability to shape and influence the design and implementation of settlement services (political).…”

Section: Settlement Service Literacymentioning

confidence: 99%

“…The development of competencies that enable CALD migrant communities to interact effectively with available services and support can contribute to reducing structural inequity, increase sense of belonging, and promote wellbeing. SSL involves a wide range of interactive processes involved in everyday information exchange, such processes are central to making critical judgements and decisions in settlement service settings (Masinda, 2014). In this way, SSL extends beyond technical and functional skills for coping with the demands of everyday life and work in a knowledge economy (ABS, 2013b).…”

Section: Settlement Service Literacymentioning

confidence: 99%

“…In this way, SSL extends beyond technical and functional skills for coping with the demands of everyday life and work in a knowledge economy (ABS, 2013b). SSL constructs literacy as part of the infrastructure used to promote healthy lifestyles; reveals the ways in which it is patterned by history, social and cultural life, values and relationships; and how it contributes to socioeconomic development, enhancing individuals' capacity for social awareness and critical reflection as a basis for personal and social change (Masinda, 2014). SSL is closely linked to the individual's overall literacy level, which is lower among Australians whose first language is not English (ABS, 2013b).…”

Section: Settlement Service Literacymentioning

confidence: 99%

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Settlement Service Literacy and the Relationship Between Service Utilisation and Wellbeing Among Newly Arrived Migrants: A Mixed Methods Systematic Review Protocol

Woodward

Polonsky

Green

et al. 2020

ssp

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Background: Settlement service literacy refers to the ability of migrants to access, understand and critically navigate settlement services. In Australia, increasing numbers of culturally and linguistically diverse migrants require settlement services to assist their transition. However, there are barriers to migrant’s ability to utilise settlement services which are related to their level of settlement service literacy. This review aims to shed light on how settlement service literacy influences new migrant’s utilisation of settlement services, and the consequences that it has for health, well-being and sense of belonging. Methods: The review will follow the guidelines laid out by the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). Literature searches will be undertaken in CINAHL, EMBASE, PubMed, PsycINFO, Scopus, Web of Science, Sociological Abstracts, SocIndex, ProQuest Social Science Database, and Google Scholar. Grey literature and relevant government bodies, non-government organisations, service providers and research institutes will also be searched. Studies included will report primary data (qualitative and quantitative) on new migrant’s (under five years) ability to utilise settlement services in high income countries. Studies that meet the inclusion criteria will be imported to Covidence, two researchers will screen the studies in a two part process (title and introduction scan; and full text) for relevance. Data extracted will include general publication information (author, country, year, and publication), type of study, participants, type of settlement service, measured outcomes, and the study aims, methods and results. Finally, data will be synthesised using a narrative approach. Discussion: The review will provide insight into the relationship between settlement service literacy and service utilisation and wellbeing for new migrants. The review will also provide data to inform settlement service policy to better cater for the needs of migrants. Systematic review registration:This protocol has been submitted to international prospective register of systematic reviews and meta-analysis (PROSPERO) and is currently under review.

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Immigrant Settlement Services Literacy

Cited by 10 publications

References 12 publications

“Our riches are our family”, the changing family dynamics & social capital for new migrant families in Australia

“Our riches are our family”, the changing family dynamics & social capital for new migrant families in Australia

The capacity-building role of community liaison workers with refugee communities in Victoria, Australia

Settlement Service Literacy and the Relationship Between Service Utilisation and Wellbeing Among Newly Arrived Migrants: A Mixed Methods Systematic Review Protocol

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