Identification and classification of ERP critical failure factors in Iranian industries

Amin, Ali; Moalagh, Morteza; Ravasan, Ahad Zare

doi:10.1016/j.is.2011.10.010

Cited by 143 publications

(145 citation statements)

References 78 publications

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“…Furthermore, the results reveal that the company size and location have an impact on the relevance of training best practices [32]. Fig.…”

Section: Research Of Csf In Implementation Of An Erp System In a Companymentioning

confidence: 91%

“…Results suggest that the categorized list of ERP training best practices can be used to better understand training activities in ERP implementation projects [32]. Furthermore, the results reveal that the company size and location have an impact on the relevance of training best practices [32].…”

Section: Research Of Csf In Implementation Of An Erp System In a Companymentioning

confidence: 97%

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Key factors for successful implementation of ERP systems

Denić¹,

Vujović²,

Stevanović³

et al. 2016

Teh. vjesn.

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Original scientific paper This meticulous research presents methodological aspects of key factors influencing the implementation and introduction of modern information systems, with special emphasis on the implementation of integrated comprehensive ERP system in enterprises in the region. The aim of the work stems directly from the research subject itself and the presentation of the analysis of the ERP systems implementation, through the study of relevant scientific literature and conducted research examples in practice on a representative sample of enterprises, varying in type of activity and ownership structure. The results of this study can serve as material for everyone involved in this current topic, and for those who decide to implement modern integrated ERP solutions to their business, and who want to expand their knowledge respectively. Keywords: ERP system; implementation; key factors; project Ključni faktori uspjeha implementacije ERP sustavaIzvorni znanstveni članak U ovom studioznom istraživačkom radu predstavljeni su metodološki aspekti ključnih utjecajnih faktora implementacije i uvođenja suvremenih informacijskih sustava, s posebnim akcentom na implementaciju integriranih sveobuhvatnih ERP sustava u poduzećima u okruženju. Cilj rada izravno proistječe iz predmeta rada i prikaza analize implementacija ERP sustava, kroz istraživanje relevantne znanstvene literature i provedenih istraživanja primjera u praksi na reprezentativnom uzorku poduzeća, različitih po vrsti djelatnosti i vlasničkoj strukturi. Dobiveni rezultati istraživanja ovog rada mogu poslužiti i kao gradivo svima koji se bave ovom aktualnom tematikom, i koji se odlučuju za implementaciju suvremenih integriranih ERP rješenja u svoja poduzeća, i s tim u vezi žele proširiti svoja saznanja.

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“…Furthermore, the results reveal that the company size and location have an impact on the relevance of training best practices [32]. Fig.…”

Section: Research Of Csf In Implementation Of An Erp System In a Companymentioning

confidence: 91%

Section: Research Of Csf In Implementation Of An Erp System In a Companymentioning

confidence: 97%

Key factors for successful implementation of ERP systems

Denić¹,

Vujović²,

Stevanović³

et al. 2016

Teh. vjesn.

View full text Add to dashboard Cite

show abstract

“…The study found that there still major consideration to be addressed in developing countries while implementing ERP Systems unlike the technologically leading countries. Amongst the 47 CFFs tested in Iranian SMEs two factors namely conflicts between organization and vendors and poor vendor selection has been attributed to ERP Acquisition phase (Amin et al, 2012). Amongst the six stages of ERP implementation namely, initiation, adoption, adaptation, acceptance, routinization and infusion, vendor support and use of vendor tools are specifically found to be important during the first three stages of implementation and interestingly less in the later stages.…”

Section: Literature Reviewmentioning

confidence: 99%

A Fuzzy Petri-Net Based Conceptual Model for Risk Prediction in Enterprise Resource Planning Acquisition Decisions for Small and Medium Enterprises

Bharathi¹

2013

Journal of Computer Science

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This study identifies and evaluates certain critical pitfalls in the acquisition phase of ERP adoption in Small and Medium Enterprises (SMEs) and develops a model for evaluating the risk of failure. On the acquisition stage a set of risks has been identified based on past research work and each of these risks have been explained through a set of well-defined risk factors or pitfalls. An evaluation model based on the concept of Fuzzy Petri Nets (FPN) is proposed in this study. FPN is used because it is simple and efficient and can quantitatively evaluate the risks inherent in the acquisition stage of ERP adoption by SMEs.

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“…However, in some cases, ERP implementation can be very risky and, if organizations do not pay much attention to their limitations and requirements, results may be very unsatisfactory [12] [37].…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, ERPs have a reputation of costing a lot of money and providing limited results [10]. Some of the causes, cited in the relevant literature, for failed ERP projects include: poor project management planning, lack of business management support, unexpected return on investments, insufficient education and training, and, finally, weakness to redesign business processes [12] [23]. Despite that, the literature review analysis that has been conducted, failed to identify any empirical studies adopting a multidimensional approach, incorporating both antecedents and outcomes.…”

mentioning

confidence: 99%

Antecedents and outcomes of ERP implementation success

Chatzoglou¹,

Chatzoudes²,

Apostolopoulou³

2016

Annals of Computer Science and Information Systems

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Abstract-Enterprise Resource Planning (ERP) systems have established a reputation in the world of business as indispensables tools that integrate all departments and functions across a company into a single computer system. However, implementing an ERP system does not always result in enhanced organizational performance. In order to ensure successful implementation, companies should study the critical factors having an impact on the whole procedure. In this context, the present study proceeds in developing and testing an original conceptual framework (research model), which explores the factors having an impact on ERP implementation success (internal environment, technology-related issues, implementation team, end-users), as well as the impact of the implementation itself on organisational performance. The proposed conceptual framework was tested, using a newlydeveloped structured questionnaire, in a sample of 204 Greek companies that have already implemented an ERP system. Enterprise Resource Planning (ERP) systems are software systems which can be customized to integrate the business processes of a company, in such a way, that they are visible and accessible by the management in real-time [4]. An ERP system, designed to serve the modern sophisticated management, enables its users to coordinate key business practices across functions more efficiently, collect corporate data more holistically and offer optimal control over the operations of the organisation [5].When an ERP system is successfully implemented, it promises to manage and integrate all business processes and functions within an organization [6] [7]. The integration, brought by ERP implementation, helps organizations to increase This work was not supported by any organization. and improve their overall market position, in order to gain competitiveness in a rapidly changing business environment [ 8 ] . I t a l s o h e l p s d i f f e r e n t d i v i s i o n s s h a r e d a t a a n d knowledge, reduce costs and improve management of business processes [9] [10].Due to the potential benefits of ERP systems, most of the organizations invested both time and money in their implementation [11]. However, ERPs have a reputation of costing a lot of money and providing limited results [10]. Some of the causes, cited in the relevant literature, for failed ERP projects include: poor project management planning, lack of business management support, unexpected return on investments, insufficient education and training, and, finally, weakness to redesign business processes [12] [23]. Despite that, the literature review analysis that has been conducted, failed to identify any empirical studies adopting a multidimensional approach, incorporating both antecedents and outcomes.The present study aspires to bridge that gap in the relevant literature, developing and testing a threedimensional conceptual framework (research model). More specifically, the first dimension includes the antecedents of ERP successful implementation (internal environment, technology-related issues,...

show abstract

Identification and classification of ERP critical failure factors in Iranian industries

Cited by 143 publications

References 78 publications

Key factors for successful implementation of ERP systems

Key factors for successful implementation of ERP systems

A Fuzzy Petri-Net Based Conceptual Model for Risk Prediction in Enterprise Resource Planning Acquisition Decisions for Small and Medium Enterprises

Antecedents and outcomes of ERP implementation success

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