International Journal of Production Research volume 56, issue 15, P5147-5171 2018 DOI: 10.1080/00207543.2017.1421788 View full text
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Cátia Barbosa, Américo Azevedo

Abstract: Performance assessment is critical in today's competitive environments, where companies need to establish trade-offs between key competitive dimensions. The complexity of these environments calls for new approaches to performance assessment. Thus, in this work, we propose a novel conceptual framework for performance assessment in manufacturing environments combining different production strategies. Focus is laid on MTO/ETO combined environments and a threestage problem analysis is considered. Firstly, a hybrid…

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