How the Type of Job Position Influences Technology Acceptance: A Study of Employees’ Intention to Use Mobile Technologies for Knowledge Transfer

Abstract

The acceptance of mobile technologies by employees is critical to their successful implementation in the workplace for competence development. Consequently, the type of job position (TJP) held was proposed as a new technology acceptance moderator and its significance verified. To examine this new moderator's role in explaining employees' intention to use technology, particularly mobile devices and applications for knowledge transfer, an extended Unified Theory of Acceptance and Use of Technology (UTAUT) model was elaborated that included the TJP moderator. A structural equation modelling approach was used to validate the model on the basis of data collected via a survey received from 810 employees from Poland, from 26 sectors, both public and private. The study results highlight that TJP moderates the significance and strength of selected factors influencing technology acceptance, such as: user autonomy, relative usability, social influence, performance expectancy, effort expectancy and facilitating conditions. Moreover social influence was confirmed to impact the behavioral intention to use mobile technologies for knowledge transfer for managers only. Inversely, user autonomy influence on perceived effort required to use mobile learning shown to exist for all TJP moderator values except for managers. Theoretical and practical implications of study are discussed. INDEX TERMS Technology acceptance moderator, type of job position, mobile technologies, m-learning, knowledge transfer, employees.

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