How Does Relational Governance Affect Knowledge Collaboration in Integrated Project Delivery? A Transactive Memory System Process

Cheng, Jiajia; Zhang, Lianying; Jiang-hong, Chen; Jiang, Lixuan; Lin, Yuan

doi:10.1080/10429247.2022.2108273

Cited by 6 publications

(26 citation statements)

References 56 publications

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“…Moreover, most existing interactions within consultant-supplier interfaces are characterised by informal, segmented and uncoordinated KNI procedures (Cap et al, 2019;Cisterna et al, 2018). These interactions are expected to positively impact knowledge improvisation and networks (Cheng et al, 2023;Dong et al, 2023;Malla and Delhi, 2022). Procedures to supplement and complement the internal knowledge resources of PBOs within CSSC networks need to be organised and updated to withstand procedural inertia forces (Cheng et al, 2023;Ozawa, 2023).…”

Section: 2mentioning

confidence: 99%

“…These interactions are expected to positively impact knowledge improvisation and networks (Cheng et al, 2023;Dong et al, 2023;Malla and Delhi, 2022). Procedures to supplement and complement the internal knowledge resources of PBOs within CSSC networks need to be organised and updated to withstand procedural inertia forces (Cheng et al, 2023;Ozawa, 2023). The selfreinforcement characteristic of procedures precludes the coupling and dynamic capabilities between the knowledge structures of the PBOs and outbound upstream CSSC partners (suppliers) (Dong et al, 2023;Jia et al, 2022;Lello et al, 2023b).…”

Section: 2mentioning

confidence: 99%

“…IKG, on the other hand, is featured by relational governance involving promise-keeping, trust and informal/incidental communication flows and channels (Cheng et al, 2023;Chiu and Lin, 2022;Jia et al, 2022). Although altruistic (and/ or open innovation) knowledge networking alignment is not usually featured by binding formal agreements (Jia et al, 2022;Ozawa, 2023), recent studies emphasise on relational contract principles of trust-based collaborations (Cheng et al, 2023;€ Ortqvist, 2020). This is instrumental in inhibiting opportunistic behaviours and distrustful relationships in knowledge exchange practices (Cheng et al, 2023;€ Ortqvist, 2020).…”

Section: Informal Knowledge Governance (Ikg)mentioning

confidence: 99%

“…Globalization, supply chain disruptions, sustainability and other stakeholder needs are now exerting pressure on the architecture, engineering and construction (AEC) consulting firms to strike a balance of knowledge resources, skills and competencies via construction service supply chain (CSSC) networks (Khamaksorn et al, 2022;Lello et al, 2023a, b;Papa et al, 2021). Professional service firms (PSFs) are mainly involved with knowledge resources and capabilities rather than performing physical labour (Cheng et al, 2023;Khaksar et al, 2023). Professional knowledge of these PSFs is an intellectual capital (intangible asset) that is considered the "brainpower" and decisive toolbox that drives an organisation's performance (Cheng et al, 2022;Lello et al, 2023b;Tsai, 2023).…”

Section: Introductionmentioning

confidence: 99%

“…However, many PBOs are characterised by interface-related difficulties (Malla and Delhi, 2022), vague (loose/incidental) networks (Lello et al, 2023b;Wang et al, 2023), distrust-based relationships (Cheng et al, 2023;Zimmermann et al, 2020), procedural and self-reinforcement structures (Jia et al, 2022;Ozawa, 2023). These mechanistic, inflexible and traditional norms seem to hamper the formation of new dynamic knowledge networks (Chen et al, 2021;Jia et al, 2022;Khaksar et al, 2023).…”

Section: Introductionmentioning

confidence: 99%

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Knowledge ambidexterity in construction project-based organizations: predicaments of knowledge networking intention within outbound consultant-supplier interfaces

Lello,

Huang,

Kansheba

2024

IJMPB

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PurposeAgenda for knowledge creation within inter-project alliances and inter-firm supply chain networks has been extensively debated. However, the existing knowledge networks within consultant-supplier interfaces in the architecture, engineering and construction (AEC) industry seem to be vague, loose, incidental and insignificant. This study examines factors affecting knowledge networking intention (KNI) within construction service supply chain (CSSC) networks.Design/methodology/approachData analysis was conducted on a quantitative survey of 161 consulting professional service firms in Tanzania, employing stepwise regression modelling as the statistical technique.FindingsThe results indicate that three types of knowledge inertia (KI) exert varying effects on KNI. While both procedural (PI) and learning inertia (LI) negatively impact KNI, experience inertia (EI) has no impact on KNI. In addition, knowledge governance (KG) mechanisms are found to strongly strengthen and leverage the negative effects of PI and LI on KNI and the positive link between EI and KNI within outbound and heterogeneous CSSC actors, with formal KG having greater leverage than informal KG.Practical implicationsThe study offers guidance on how managers of PBOs should strategically orchestrate knowledge governance mechanisms within CSSC networks to leverage KI behaviours.Originality/valueCurrent literature on KNI, KI and KG within CSSC networks offers a limited understanding of how KI behaviours influence KNI of project-based organizations (PBOs) in tapping vibrant outbound peripheral knowledge. The research presents two major original contributions. First, the empirical evidence contributes to deepening the current understanding of how heterogeneous external knowledge within consultant-supplier interactions is negatively influenced by KI. Lastly, the study suggests formal and informal knowledge governance strategies for managers on how to counteract KI forces, thus extending the theoretical debate on KNI, KI and KG literature.

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Section: 2mentioning

confidence: 99%

Section: 2mentioning

confidence: 99%

Section: Informal Knowledge Governance (Ikg)mentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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Knowledge ambidexterity in construction project-based organizations: predicaments of knowledge networking intention within outbound consultant-supplier interfaces

Lello,

Huang,

Kansheba

2024

IJMPB

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Technological Competencies, Social Capital, and Empirical Study of High-Tech Industries

Saghafi,

Mansouri,

Ghiasvand

et al. 2023

2023 IEEE 8th International Conference on Engineering Technologies and Applied Sciences (ICETAS)

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Performance Improvement in Megaprojects Through Project Network Characteristics and Transactive Memory Systems

Hu,

Wu,

Zhang

2024

Project Management Journal

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This study investigates the effects of project network characteristics (i.e., network density and centrality) and transactive memory systems on project performance. Based on 361 valid questionnaires from megaproject teams, a structural equation modeling (SEM) approach is used for data analysis. The findings discover that high network density is positively associated with specialization, credibility, and project performance, without a significant link with coordination. Meanwhile, a high degree of network centrality negatively affects three dimensions of transactive memory systems, as well as project performance. Regarding the mediating role of transactive memory systems dimensions, specialization and credibility serve as the dominant mediating effects. Interestingly, the interactive relationships among transactive memory systems dimensions are empirically examined. These findings provide a network perspective to integrate and utilize organizational knowledge, thus improving organizational flexibility and resilience.

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How Does Relational Governance Affect Knowledge Collaboration in Integrated Project Delivery? A Transactive Memory System Process

Cited by 6 publications

References 56 publications

Knowledge ambidexterity in construction project-based organizations: predicaments of knowledge networking intention within outbound consultant-supplier interfaces

Knowledge ambidexterity in construction project-based organizations: predicaments of knowledge networking intention within outbound consultant-supplier interfaces

Technological Competencies, Social Capital, and Empirical Study of High-Tech Industries

Performance Improvement in Megaprojects Through Project Network Characteristics and Transactive Memory Systems

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