Future research issues in IT and tourism

Werthner, Hannes; Alzua-Sorzabal, Aurkene; Cantoni, Lorenzo; Dickinger, Astrid; Gretzel, Ulrike; Jannach, Dietmar; Neidhardt, Julia; Pröll, Birgit; Ricci, Francesco; Scaglione, Miriam; Stangl, Brigitte; Stock, Oliviero; Zanker, Markus

doi:10.1007/s40558-014-0021-9

Cited by 116 publications

(51 citation statements)

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“…Werthner et al (2015) have recently published a research manifesto that outlines the many layers on which tourism and ICT-related research needs to make significant contributions. From looking at human-computer interaction issues to social dynamics, market structures and industry value chains to informing policy and governance, smart tourismrelated research has to fill many gaps to be able to critically inform smart tourism initiatives.…”

Section: Discussion and Implications For Researchmentioning

confidence: 99%

Smart tourism: foundations and developments

et al. 2015

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Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of data to be transformed into value propositions. However, it remains ill-defined as a concept, which hinders its theoretical development. The paper defines smart tourism, sheds light on current smart tourism trends, and then lays out its technological and business foundations. This is followed by a brief discussion on the prospects and drawbacks of smart tourism. The paper further draws attention to the great need for research to inform smart tourism development and management.

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Section: Discussion and Implications For Researchmentioning

confidence: 99%

Smart tourism: foundations and developments

et al. 2015

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“…The essence of information technologies, which are used in the international market of tourism services, constitutes the methods and means of the development and support of information flows in control systems by any objects, including the hospitality industry. Supporting the opinion of foreign researchers D. Buhalis (Buhalis, 2016), H. Werthner, A. Alzua-Sorzabal, L. Cantoni (Werthner, Alzua-Sorzabal, Cantoni, 2015;Pego, 2015), who note that information technology and tourism were the main catalysts for the development of the world economy in the last 40 years, it should be noted a direct impact of computerization on tourism industry. The tourism industry in the last two or three decades has undergone enormous influence of scientific and technical progress, the consequence of which was that small travel agents and tour operators use computer technology to automate both core and support functions and major global tourist circuits formed specialized institutions regarding the use of information systems in the promotion of the tourist product within the country and abroad.…”

Section: Iso 14785 Tourist Information Officesmentioning

confidence: 89%

Features of Institutional Change in the Context of Accounting Standardization and Universalization of the Regulatory Mechanism for International Tourist Activities

Лютак¹,

Chepurda²,

Voitovych³

2018

BJES

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Theoretical and applied principles of implementation of uniform requirements on all stages of the creation and implementation of tourist services, as guaranteed by international regulation and development of universal mechanisms to guarantee appropriate standards are considered in the article. A special attention is focused on the analysis of different approaches defining the quality of tourist services, information saturation and support. It is determined that an important aspect of institutional change is the improvement of the base, the supporting organization of the tourism market development, maintaining market equilibrium, the penetration of the national market to the international market of tourist services, the distribution of income between sectors of the economy, the mechanism of prevention of crisis phenomena. The result of these transformations will be the creation of a legal framework to increase the dynamics of tourism development, organization of cooperation strategies between consumers of tourism services, travel companies and agencies, balanced utilization of tourism services and tourism products, regulation of development and differentiation of income to balance the economic potential, given the internal and external risks in the formation and implementation of tourism services. The aim of this work is the study of institutional transformations in the sphere of international tourism activity based on the use of approaches for standardization and universalization of the tourist services, the use of information support of the tourism industry. Diversification of tourism services requires from international institutions development, implementation and maintenance of a safety management system. Methodology. The study is based on the assessment of international practice, which showed the development of various approaches to the standardization of tourist services, reference tools online that provide information about the property, infrastructure, scores of consumers. The key objectives of the institutional changes lie in the interaction between the various subject-object items, as consumers, tour operators and an outlined range of institutions are subjects of the international tourist market. A dualistic approach to their cooperation can be based on the transformation of institutions and the unity and integrity of the system are based on the differentiation of tools and tasks of market development of tourist services. Another vector of the transformation of the global crises and threats and internal risks, as the presence of certain institutions to monitor these crises and accounting indicators when coordinating the development of a strategy for the balanced development of the national market of tourist services is an important element of transformational change. The results have identified that a high level of standardization and unification of services in the field of international tourism and ensure consumers a unified approach to the formation of the qualitative characteristics of the services, r...

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“…A lot of current researches focus on providing helpful information of a tourism site to visitors at the right time about the site itself and the various services nearby [25]. This is crucial because the world wide web (WWW) has transformed the tourism domain to the extent that most travelers now rely very little on travel agents [85]. In fact, recent studies indicate that travelers when onsite, search for free available information about the site rather than renting a visitor guide [25].…”

Section: (4) Places Travel and Tourism Domainsmentioning

confidence: 99%

Context-Aware Recommender System: A Review of Recent Developmental Process and Future Research Direction

et al. 2017

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Intelligent data handling techniques are beneficial for users; to store, process, analyze and access the vast amount of information produced by electronic and automated devices. The leading approach is to use recommender systems (RS) to extract relevant information from the vast amount of knowledge. However, early recommender systems emerged without the cognizance to contextualize information regarding users' recommendations. Considering the historical methodological limitations, Context-Aware Recommender Systems (CARS) are now deployed, which leverage contextual information in addition to the classical two-dimensional search processes, providing better-personalized user recommendations. This paper presents a review of recent developmental processes as a fountainhead for the research of a context-aware recommender system. This work contributes by taking an integrated approach to the complete CARS developmental process, unlike other review papers, which only address a specific aspect of the CARS process. First, an in-depth review is presented pertaining to the state-of-the-art and classified literature, considering the domain of the application models, filters, extraction and evaluation approaches. Second, viewpoints are presented relating to the extraction of literature with analysis on the merit and demerit of each, and the evolving processes between them. Finally, the outstanding challenges and opportunities for future research directions are highlighted.

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Future research issues in IT and tourism

Cited by 116 publications

References 0 publications

Smart tourism: foundations and developments

Smart tourism: foundations and developments

Features of Institutional Change in the Context of Accounting Standardization and Universalization of the Regulatory Mechanism for International Tourist Activities

Context-Aware Recommender System: A Review of Recent Developmental Process and Future Research Direction

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