Fulfillment of higher-order psychological needs through technology: The case of smart thermostats

Mamonov, Stanislav; Koufaris, Marios

doi:10.1016/j.ijinfomgt.2020.102091

Cited by 33 publications

(25 citation statements)

References 77 publications

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“…Furthermore, according to Hevner et al (2004), behavioural‐science paradigm is not enough with respect to technology due to ignoring or under‐theorizing the IT artefact which is the core subject matter of the IS field (Orlikowski & Iacono, 2001). Besides, there have been increasing calls for more context‐focused research in IS discipline (Hong et al, 2014; Mamonov & Koufaris, 2020). In this respect, scholars may consider flow to be the definitive umbrella theory for cognitive and affective elements (e.g., challenge, curiosity, control, enjoyment, telepresence, concentration) leading conative behaviours in some contexts which IT artefact matters.…”

Section: Discussion and Future Research Agendamentioning

confidence: 99%

“…Besides, there have been increasing calls for more context-focused research in IS discipline (Hong et al, 2014;Mamonov & Koufaris, 2020). In this respect, scholars may consider flow to be the definitive umbrella theory for cognitive and affective elements (e.g., challenge, curiosity, control, enjoyment, telepresence, concentration) leading conative behaviours in some contexts which IT artefact matters.…”

Section: Discussion and Future Re S E Archmentioning

confidence: 99%

“…The findings indicate that flow theory has been used with core IS theories by providing a complementary view of human behaviour within IS life cycle. Considering the fact that psychological needs and emotional factors have become important in the IS context (Mamonov & Koufaris, 2020), flow theory may have been used to capture affective and cognitive aspects of human behaviour along with traditional IS theories. Furthermore, according to Hevner et al (2004), behavioural‐science paradigm is not enough with respect to technology due to ignoring or under‐theorizing the IT artefact which is the core subject matter of the IS field (Orlikowski & Iacono, 2001).…”

Section: Discussion and Future Research Agendamentioning

confidence: 99%

See 2 more Smart Citations

Flow theory in the information systems life cycle: The state of the art and future research agenda

Bölen

Calisir

Özen

2021

Int J Consumer Studies

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Flow theory has been widely applied to understand user behaviour in the different phases of the information systems life cycle during last two decades. Nevertheless, its application is complicated due to issues and challenges related to the broad nature of information technology and human behaviour. Specifically, there is a lack of consensus on the conceptualization of flow in the IS context, and much uncertainty still exists about the key topics and the relationship between antecedents, dimensions and consequences of flow experience. However, a systematic review of how the flow phenomenon is conceptualized and operationalized within the IS life cycle has not been addressed yet. Therefore, studies based on the flow framework within the IS life cycle have mostly emerged without a research agenda and theoretical guidance. Aiming to fill this gap, this study systematically reviews flow studies related to three main phases of the life cycle of an IS, namely adoption, continuance and discontinuance. A total of 81 peer‐reviewed articles published from 2000 to 2019 were identified for analysis. The findings present a comprehensive view of literature by analysing characteristics of reviewed studies in terms of research methods, research contexts and popular theoretical lenses used with flow theory. Furthermore, the results show antecedents, dimensions and outcomes of flow that have been relatively well or under‐investigated. Finally, based on these findings, research gaps and directions for future research are provided.

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Section: Discussion and Future Research Agendamentioning

confidence: 99%

Section: Discussion and Future Re S E Archmentioning

confidence: 99%

Section: Discussion and Future Research Agendamentioning

confidence: 99%

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Flow theory in the information systems life cycle: The state of the art and future research agenda

Bölen

Calisir

Özen

2021

Int J Consumer Studies

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“…A city can be described as smart where social, environmental and economic development factors are balanced and linked via devolved processes to more efficiently manage key assets, resources and urban flows for real-time processes (Komninos 2013;Yeh 2017). Smart cities are designed around an Information and Communication Technology (ICT) based infrastructure with Internet of Things (IoT) enabled sensor technology to support social and urban interconnectivity through greater citizen interaction and government efficiency (Albino et al 2015;Alter 2019;Gupta et al 2019b;Janssen et al 2019;Lom and Pribyl 2020;Mamonov and Koufaris 2020;Manfreda et al 2019;Yeh 2017). A number of cities throughout the world have embraced the smart philosophy and have either developed their infrastructure toward this new status or are actively pursuing strategies to adapt their existing assets and networks.…”

Section: Introductionmentioning

confidence: 99%

Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework

et al. 2020

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The complex and interdependent nature of smart cities raises significant political, technical, and socioeconomic challenges for designers, integrators and organisations involved in administrating these new entities. An increasing number of studies focus on the security, privacy and risks within smart cities, highlighting the threats relating to information security and challenges for smart city infrastructure in the management and processing of personal data. This study analyses many of these challenges, offers a valuable synthesis of the relevant key literature, and develops a smart city interaction framework. The study is organised around a number of key themes within smart cities research: privacy and security of mobile devices and services; smart city infrastructure, power systems, healthcare, frameworks, algorithms and protocols to improve security and privacy, operational threats for smart cities, use and adoption of smart services by citizens, use of blockchain and use of social media. This comprehensive review provides a useful perspective on many of the key issues and offers key direction for future studies. The findings of this study can provide an informative research framework and reference point for academics and practitioners.

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“…Expectation performance, trust and privacy concerns facilitate satisfaction with smart speakers (Brill et al , 2019). Effort expectancy, performance expectancy, coolness and concerns can affect the intention to adopt smart home products (Mamonov and Koufaris, 2020). Utilitarian values such as security, relative advantage, AI channel usefulness and fintech-supporting institution can facilitate the value-in-use of AI assistants in financial services (Manser Payne et al , 2021a).…”

Section: Literature Reviewmentioning

confidence: 99%

Hey Alexa: examining the effect of perceived socialness in usage intentions of AI assistant-enabled smart speaker

Hsieh

Lee

2021

JRIM

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Purpose Artificially intelligent (AI) assistant-enabled smart speaker not only can provide assistance by navigating the massive amount of product and brand information on the internet but also can facilitate two-way conversations with individuals, thus resembling a human interaction. Although smart speakers have substantial implications for practitioners, the knowledge of the underlying psychological factors that drive continuance usage remains limited. Drawing on social response theory and the technology acceptance model, this study aims to elucidate the adoption process of smart speakers. Design/methodology/approach A field survey of 391 smart speaker users were obtained. Partial least squares structural equation modeling was used to analyze the data. Findings Media richness (social cues) and parasocial interactions (social role) are key determinants affecting the establishment of trust, perceived usefulness and perceived ease of use, which, in turn, affect attitude, continuance usage intentions and online purchase intentions through AI assistants. Originality/value AI assistant-enabled smart speakers are revolutionizing how people interact with smart products. Studies of smart speakers have mainly focused on functional or technical perspectives. This study is the first to propose a comprehensive model from both functional and social perspectives of continuance usage intention of the smart speaker and online purchase intentions through AI assistants.

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Fulfillment of higher-order psychological needs through technology: The case of smart thermostats

Cited by 33 publications

References 77 publications

Flow theory in the information systems life cycle: The state of the art and future research agenda

Flow theory in the information systems life cycle: The state of the art and future research agenda

Security, Privacy and Risks Within Smart Cities: Literature Review and Development of a Smart City Interaction Framework

Hey Alexa: examining the effect of perceived socialness in usage intentions of AI assistant-enabled smart speaker

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